Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dylan Tate

Collierville,TN

Summary

Proven Certified Pharmacy Technician with a track record of enhancing customer satisfaction and streamlining operations at Kroger. Leveraged problem-solving skills and medication dispensing expertise to efficiently manage over 700 daily prescriptions. Demonstrated commitment to continuous professional development and team collaboration, significantly improving pharmacy productivity and patient care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Kroger
01.2024 - Current
  • Solved problems from customers and healthcare providers in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
  • Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, accurate recordkeeping of medication inventory and process improvements.
  • Promoted immunization uptake through effective communication of benefits, resulting in higher community coverage.
  • Implemented infection control measures during vaccine administration, reducing the risk of exposure to COVID-19 for both staff and patients.

Pharmacy Technician

Kroger
05.2021 - 01.2024
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter and over the phone.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Coordinated verification and filling of more than 700 daily prescriptions in high-volume retail pharmacy environment.

Education

Bachelor of Arts - Film And Media Production

Arizona State University
Tempe
08.2023

Skills

Problem-solving skills

Attention to Detail

Insurance Billing

HIPAA Regulations

Medication Dispensing

Heartsaver First Aid CPR AED

Drug Classification Knowledge

Team Collaboration

Certification

  • CPhT - Certified Pharmacy Technician
  • CPR & AED Certification (August 2024)
  • Immunization Training (August 2024)

Timeline

Certified Pharmacy Technician

Kroger
01.2024 - Current

Pharmacy Technician

Kroger
05.2021 - 01.2024

Bachelor of Arts - Film And Media Production

Arizona State University

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Dylan Tate