Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dylan Truncone

Franklin,NH

Summary

Dedicated retail professional with extensive experience delivering exceptional customer service and driving sales in fast-paced environments. Skilled in building lasting customer relationships, resolving issues with professionalism, and creating an outstanding shopping experience. Strong background in merchandising, inventory management, and operational efficiency. Proven ability to train, mentor, and supervise team members while fostering a positive, customer-focused culture. Recognized for adaptability, reliability, and consistently exceeding performance goals through a combination of hands-on leadership, collaboration, and a commitment to excellence. Eager to continue growing within the company, take on greater leadership responsibilities, and build a long-term career in retail management.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Del/Bakery Team Lead

Walmart
05.2014 - Current
  • Assisted in daily operations, ensuring efficient workflow and adherence to safety standards.
  • Learned to operate bakery equipment, maintaining cleanliness and functionality for optimal performance.
  • Supported team members by providing guidance on product preparation and presentation techniques.
  • Familiarized with inventory management processes, helping to track stock levels and order supplies.
  • Engaged with customers to provide exceptional service, addressing inquiries about products and ingredients.
  • Contributed to team meetings by sharing insights on customer preferences and potential improvements.
  • Maintained a positive work environment through effective communication and teamwork skills.
  • Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
  • Increased customer satisfaction through consistently delivering high-quality products and excellent service.
  • Achieved a reduction in waste by closely monitoring inventory levels and adjusting orders accordingly.
  • Achieved company objectives through consistent adherence to guidelines during retail reset projects.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.

Education

High School Diploma -

Franklin High School
Franklin, NH
06-2014

Skills

  • Store operations
  • Scheduling staff
  • Sanitation procedures
  • Food presentation
  • Order fulfillment
  • Waste reduction
  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Customer engagement
  • Time management

Accomplishments

  • Supervised team of 20+ staff members.
  • Achieved second highest sales for a fresh in a market by completing daily task with accuracy and efficiency.
  • Was chosen to lead a class about the four fresh areas in walmart (Deli, Bakery, Meats, Produce) to the market team and all forms of management.
  • Went to shareholders to represent my store to help improve the company standards and policies.

Certification

Food Safety Certified

Timeline

Del/Bakery Team Lead

Walmart
05.2014 - Current

High School Diploma -

Franklin High School

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