Summary
Overview
Work History
Education
Skills
References
Timeline
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Dylan Vicars

Livonia,MI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Server

Aurora Italiana
West Bloomfield, MI
07.2024 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Delivered food orders promptly and courteously.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided exceptional service to high volume of daily customers.

Server

Andiamo Italia
Livonia, MI
09.2019 - 07.2024
  • Provided excellent customer service to ensure satisfaction.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Followed health safety guidelines when preparing and serving food products.

Meat Carver

Gaucho Brazilian Steakhouse
Northville, MI
03.2017 - 06.2019
  • Check quality of raw materials prior to carving.
  • Used skewers and twine to shape, lace and tie roasts.
  • Cleaned meat preparation counters and butcher knives to avoid cross contamination.
  • Train new employees on proper knife handling techniques and safety protocols.
  • Follow safety procedures when handling sharp tools and machinery during carving operations.
  • Collaborate with chefs to create dishes featuring carved meats.
  • Perform general maintenance duties such as cleaning blades and oiling machines.
  • Sharpened knives on daily basis for optimal use and longevity.
  • Educated customers on meat choices and preparation methods to increase sales.
  • Offered meaningful advice to customers regarding meat preservation and cooking methods.

Crew Member

Pancheros
Livonia, MI
07.2016 - 04.2017
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Wiped down tables and equipment, swept and refilled stock.
  • Assembled and served meals according to specific guest requirements.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Maintained safe food handling practices to prevent germ spread.
  • Interacted pleasantly with guests to deliver quality customer service.

Baseball Umpire

Livonia Junior Athletic League
Livonia, MI
03.2012 - 07.2016
  • Assisted in resolving disputes between players or coaches regarding calls made by other umpires.
  • Explained rules, regulations and league guidelines to players and coaches.
  • Participated in and attended frequent meetings and training sessions to stay up-to-date on league requirements.
  • Checked field conditions before games to make sure it was safe for play.
  • Filed reports after each game detailing any infractions or issues that arose.
  • Made calls according to game rules and league requirements.
  • Kept track of outs, innings, and score during the game.
  • Notified teams of any rule changes or violations during the game.
  • Maintained knowledge of baseball rules and regulations in order to enforce them correctly.

Education

High School Diploma -

Stevenson High School
Livonia, MI
06-2016

Some College (No Degree) - Nursing

Schoolcraft College
Livonia, MI

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Attention to detail
  • Communication skills
  • Problem solving
  • Regulatory compliance
  • Professional appearance
  • Task prioritization
  • Cleanliness standards
  • Relationship management
  • Multitasking and organization
  • Performance improvement
  • Calm demeanor

References

Ann Macias

Shift Administrator 

Trinity Health Livonia Hospital

36475 Five Mile Rd, Livonia, MI

Phone Number: 313-402-0117

Ann has been a mentor to me on my path in nursing as well as a family friend my entire life.

Jennifer Pesenecker

RN, BSN, PCCN, VAD-C

Educational Nurse Coordinator Cardiac-Thoracic Surgery Step-Down Unit

University of Michigan Health System

1500 E Medical Center Dr

Phone Number: 734-218-2749

Jennifer has been another mentor to me in my nursing career pursuit as well as being my godmother.

Rachael Reyna

General Manager

Aurora Italiana

6199 Orchard Lake Rd, West Bloomfield Township, MI

Phone Number: 734-516-3658

Rachael has been my manager my entire tenure at Aurora Italiana.

Timeline

Server

Aurora Italiana
07.2024 - Current

Server

Andiamo Italia
09.2019 - 07.2024

Meat Carver

Gaucho Brazilian Steakhouse
03.2017 - 06.2019

Crew Member

Pancheros
07.2016 - 04.2017

Baseball Umpire

Livonia Junior Athletic League
03.2012 - 07.2016

High School Diploma -

Stevenson High School

Some College (No Degree) - Nursing

Schoolcraft College

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