Dylan Walker
Denham Springs,LA
Summary
Some things to know about my background that I can offer are that I’m a hard and efficient worker. I’m always willing to learn new things in my workplace and I come from a great background of knowing what it takes to keep up customer/company satisfaction. I’m good with my words and also now how to sell retail products as well.
Overview
6
6
years of professional experience
Work History
RSC Retail Sales Consultant
AT&T
Denham Springs , Louisiana
09.2022 - 08.2024
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Identified demand for service offerings through needs assessments.
- Processed payments and maintained accurate drawers to meet financial targets.
- Assessed conflicts and identified solutions for clients promptly.
- Utilized strong customer service skills to meet and exceed sales goals mostly obtaining 100%.
Retail Employee
Michaels Arts and Crafts
Baton Rouge, Louisiana
07.2020 - 12.2021
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Freight and Garden Team
Home Depot
Baton Rouge, Louisiana
02.2019 - 03.2020
- Watered and pruned plants according to specific needs for plant type.
- Documented inventory counts and reported to supervisor to identify shrink and damages.
- Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
- Stocked merchandise on shelves, tables and a-frame hanging plant displays with goods.
- Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment.
Food Runner
Dragos Seafood Restaurant
Baton Rouge, Louisiana
03.2018 - 06.2019
- Memorized dining room floor plans and understood seat number system.
- Assisted servers to optimize guest dining experience.
- Offered insight into menu items to answer customer questions.
- Double-checked meals placed in window against customer tickets for accuracy.
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
Tour Guide
WWII Mue
Education
Bachelor of Science -
Southern University And A & M College
Baton Rouge, LA05-2025
High School Diploma -
Brother Martin High School
New Orleans, LA05-2017
Skills
- Customer Satisfaction
- Product Demonstrations
- Customer Engagement
- Sales Development
- Critical Thinking
- Problem Solver
- Sales orientation
Timeline
RSC Retail Sales Consultant
AT&T
09.2022 - 08.2024
Retail Employee
Michaels Arts and Crafts
07.2020 - 12.2021
Freight and Garden Team
Home Depot
02.2019 - 03.2020
Food Runner
Dragos Seafood Restaurant
03.2018 - 06.2019
Tour Guide
WWII Mue
Bachelor of Science -
Southern University And A & M College
High School Diploma -
Brother Martin High School