Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gavin Calkins

Dorr,MI

Summary

Diligent Retail Sales Consultant with a knack for utilizing market data and analytics to drive profitability. Experienced in seamlessly transitioning between departments to deliver exceptional customer service. Dedicated Material Handler adept at efficiently moving loads while maintaining a keen focus on safety. Proven track record of identifying and mitigating potential hazards in various work settings, excelling in both team collaborations and independent tasks.

Overview

7
7
years of professional experience

Work History

Retail Sales Consultant / Retail Assistant Manager

AT&T
01.2024 - Current
  • Provided product knowledge to customers on merchandise features, benefits, and quality.
  • Demonstrated excellent customer service by responding promptly to customer inquiries and complaints.
  • Utilized strong customer service skills to meet and exceed sales goals.
  • Previously employed from October 2021 - July 2022

Entry Level Chemical Operator

Aurium
05.2023 - 08.2023
  • Adjusted process parameters as needed to maintain product quality specifications.
  • Ensured that all chemicals were handled safely in accordance with established protocols.
  • Made decisions and executed changes based on process data, quality checks and test results to keep products at target and within specifications.

Self

Employed
07.2022 - 05.2023
  • Personal investments
  • Content streamer
  • Installed hard wood flooring

Material Handler

Zeeland Lumber And Supply
07.2018 - 03.2021
  • Performed cycle counts and inventory control to accurately track product levels.
  • Packed items into appropriate containers for shipment.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Received and unpacked shipments and new equipment as directed.

Education

Some College (No Degree) - Computer Engineering

Michigan Technological University
Houghton, MI
01-2016

High School Diploma -

Zeeland East High School
06-2015

Skills

  • Establishing connections
  • Effective verbal communication
  • Sales strategy development
  • Microsoft Office
  • New customer onboarding
  • Customer Engagement
  • Customer Satisfaction
  • Pallet assembly
  • OSHA guidelines
  • Load palletizing
  • Forklift operation

Accomplishments

  • Honor Roll Student
  • Business Certified Salesperson October of 2024
  • Accepted into the Wolfpack Development Program

Timeline

Retail Sales Consultant / Retail Assistant Manager

AT&T
01.2024 - Current

Entry Level Chemical Operator

Aurium
05.2023 - 08.2023

Self

Employed
07.2022 - 05.2023

Material Handler

Zeeland Lumber And Supply
07.2018 - 03.2021

Some College (No Degree) - Computer Engineering

Michigan Technological University

High School Diploma -

Zeeland East High School