Dylan Yoakum
Cookeville,TN
Summary
Dynamic professional with a proven track record at Cloud Pest Control, excelling in customer satisfaction and sales growth. Expert in POS operations and multitasking, I leverage exceptional customer service and a strong work ethic to drive results. Skilled in motivating teams and enhancing guest experiences, consistently achieving and surpassing sales targets.
Overview
7
7
years of professional experience
Work History
Server
Cheddars Scratch Kitchen
04.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant General Manager
24/7 Workout Anytime
09.2021 - 08.2022
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Sales Manager
Cloud Pest Control
03.2021 - 09.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Education
High School Diploma -
Smith County High School
Carthage, TN05-2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Point of sale (POS) system operations
- Multitasking Abilities
- Memory retention
Timeline
Assistant General Manager
24/7 Workout Anytime
09.2021 - 08.2022
Sales Manager
Cloud Pest Control
03.2021 - 09.2021
Server
Cheddars Scratch Kitchen
04.2018 - Current
High School Diploma -
Smith County High School
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