Dylan Young
Summary
Responsible Circulation Desk Assistant performing material check-in and check-out procedures successfully for past 2 years. Customer-facing responsibilities included material maintenance, fine collection and member registration. Additional expertise extends to mail organization and technology training.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Circulation Student Assistant
Southern Arkansas University Tech
09.2021 - 08.2023
- Successfully completed check-in and check-out procedure for visitors taking or returning library books and audio materials daily.
- Delivered excellent guest services by answering inquiries from visitors.
- Answered questions from customers and staff.
- Organized shelves when patrons returned books.
- Showed library patrons where specific book collections were.
- Distributed reference materials to employees or customers.
- Maintained up-to-date knowledge of office machinery to best assist visitors.
- Set up library displays with new and promoted books.
- Called patrons about missing books and late returns.
- Assisted with sorting and routing of mail items for library employees.
- Referred customers to appropriate departments or personnel.
Intern
Jenzabar
07.2022 - 09.2022
- Sorted and organized files, spreadsheets, and reports.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Developed effective improvement plans in alignment with goals and specifications.
Education
Associate of Applied Science - Cybersecurity
Southern Arkansas University Tech
Camden, AR05.2023
Skills
- Technical Report
- Book Display Creation
- Office Administration
- Visitor Monitoring
- Active Communication
- Document Delivery
- Cataloging of Materials
- Retrieve Materials
- Organizational Skills
Certification
A+ Certification
Intro to Cyber Defense Certification
Timeline
Intern
Jenzabar
07.2022 - 09.2022
Circulation Student Assistant
Southern Arkansas University Tech
09.2021 - 08.2023
Associate of Applied Science - Cybersecurity
Southern Arkansas University Tech