Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Zagala

Carson,CA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

5
5
years of professional experience

Work History

Cashier

SoCal Wings
10.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Catering Staff Member

Kathiew Party Catering
12.2018 - Current
  • Provided excellent service under high-pressure situations, ensuring smooth event operations.
  • Cleared dishes and glassware quickly following each course.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained clean and organized workspaces, adhering to strict health standards.
  • Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
  • Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
  • Enhanced customer satisfaction by providing exceptional catering services at various events.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Kitchen Coordinator

Tokyo Central & Main
12.2019 - 06.2023
  • Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
  • Conducted regular safety inspections of kitchen facilities to maintain compliance with local health codes and regulations.
  • Implemented standardized recipes, promoting consistent quality across all dishes served to customers.
  • Proactively addressed potential challenges or issues before they escalated into larger problems.
  • Maintained a clean and organized kitchen environment, adhering to strict sanitation guidelines and procedures.
  • Provided ongoing training to kitchen staff, fostering an environment of continuous learning and skill development.
  • Coordinated staff schedules, ensuring adequate coverage during peak service hours for optimal performance.
  • Checked and tested foods to verify quality and temperature.

Education

Associate of Arts - Digital Media

Los Angeles Harbor College
Wilmington, CA

High School Diploma -

Carson High School
Carson, CA
06.2019

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Cash handling and management
  • Cash Register Operation
  • Order Taking
  • Conflict Resolution
  • Merchandise Restocking

Timeline

Cashier

SoCal Wings
10.2023 - Current

Kitchen Coordinator

Tokyo Central & Main
12.2019 - 06.2023

Catering Staff Member

Kathiew Party Catering
12.2018 - Current

Associate of Arts - Digital Media

Los Angeles Harbor College

High School Diploma -

Carson High School

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Dylan Zagala