Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dylan Martin

Duvall,Washington

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Associate degree in Computer security and network technologies.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Guest Advisor

GameStop
Kirkland, Washington
06.2023 - 12.2023
  • Managed transactions using point-of-sale systems and processed payments efficiently.
  • Maintained store organization by restocking shelves and ensuring product displays were appealing.
  • Resolved customer inquiries and concerns promptly to ensure satisfaction during visits.
  • Participated in inventory management by tracking stock levels and reporting discrepancies.
  • Resolved customer complaints in a professional and courteous manner.
  • Performed daily opening and closing duties such as counting money, balancing tills and preparing bank deposits.
  • Maintained cleanliness of the store by organizing merchandise, dusting shelves, vacuuming carpets.
  • Ensured achievement of sales targets by developing effective sales plans and strategies.
  • Identified leads and generated sales.
  • Served as acting manager of location 85% of the time

Stocker (Summer Job)

Discount Direct
Kent, Washington
06.2020 - 01.2022
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Cleaned and sanitized surfaces in various facilities to maintain hygiene standards.
  • Managed waste disposal and recycling to support environmental sustainability efforts.

Education

Associate of Applied Science - Computer Security And Network Technology

Lake Washington Institute of Technology
Kirkland, WA
06-2025

Skills

  • Technical troubleshooting
  • Customer service
  • Network security
  • Problem solving
  • Basic accounting
  • Basic Python programming
  • Intermediate Java programming
  • Network troubleshooting
  • Hardware troubleshooting
  • Hardware configuration
  • Security best practices
  • System upgrades
  • Technical writing
  • Computer assembly
  • Network administration
  • Good at learning (3940 GPA)

Accomplishments

  • Phi Theta Kappa member

Certification

  • Drivers license and Working car

Timeline

Senior Guest Advisor

GameStop
06.2023 - 12.2023

Stocker (Summer Job)

Discount Direct
06.2020 - 01.2022

Associate of Applied Science - Computer Security And Network Technology

Lake Washington Institute of Technology

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