Dyllon jones
RENO
Summary
Business Administration senior at UNR with a Supply Chain minor and a background in fast-paced logistics and service. Highly motivated to transition into a Supply Chain role, bringing hands-on experience in high-stakes negotiations and operational simulations from my classes. A proactive learner with a proven track record of managing delivery's and high stress situations, I am eager to optimize workflows and inventory for a professional logistics team and start my business career!
Overview
4
4
years of professional experience
Work History
Server
Applebees
Reno, NV
03.2025 - Current
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided exceptional customer service to enhance dining experience.
Delivery Driver
Dominos Pizza Inc.
San Luis Obispo
10.2021 - 06.2024
- Communicated effectively with customers regarding delivery statuses.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Managed customer inquiries and complaints in polite and professional manner.
Education
Bachelor of Science - Business Adminstration, Minor in Supply Chain
University of Nevada Reno
Reno05-2026
Skills
- Strong work ethic
- Conflict resolution and Root Cause analysis
- Team collaboration
- Excell
- Contract Negotiation and Dispute Resolution
- Data Analysis
- Operations Management
- Workflow Optimization
- Demand Forecasting
Accomplishments
- Collaborated with a team of 4 in the development of A Online footwear Company in the BSG, We Managed high end operations, using data analysis to optimize production schedules, distribution logistics, and inventory management across 4 different regions.
- Acted as a lead officer for Local 190 in the Deloitte case, in my Negation and Decision Making class. I successfully negotiated a 70% increase in base pay for my workers and secured 100% job retention while navigating complex labor-management dynamics.
- Performed a Comprehensive audit of the Taco Bell employee Handbook in my Human Recourses Class, identifying gaps in compliance (EEOC/ADA) and recommending workflow improvements.
Timeline
Server
Applebees
03.2025 - Current
Delivery Driver
Dominos Pizza Inc.
10.2021 - 06.2024
Bachelor of Science - Business Adminstration, Minor in Supply Chain
University of Nevada Reno