Dylon Keister
Daytona Beach,FL
Summary
Proven track record in optimizing workflow and enhancing team collaboration at Epic Personnel Partners. Excelled in data management and verbal communication, significantly improving operational efficiency and customer satisfaction. Demonstrated flexibility and problem-solving under pressure, ensuring project completion and maintaining high-quality standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receiving Office Clerk
Epic Personnel Partners
02.2019 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interact with drivers and assure that they fill out truck inspection sheets, providing the information we need to excel their delivery process and keep our records up to date!
Receiving Dock Coordinator
Epic Personnel Partners
02.2019 - Current
- Implemented loading dock process and productivity.
- Collaborated with transportation providers to ensure timely arrivals and departures of shipments.
- Optimized workflow processes by analyzing patterns in shipment volume and adjusting resources accordingly.
- Collected and prepared information for various operational reports.
- Enhanced communication between departments with regular updates on dock operations and issues.
- Improved warehouse efficiency by coordinating and organizing dock activities and shipments.
- Resolved conflicts among team members, fostering a positive workplace atmosphere.
- Managed multiple tasks and priorities and easily adapted to changing dock situations.
- Processed orders, produced and reconciled delivery documents and tracked service performance.
- Reduced shipping errors by implementing efficient dock management practices.
- Stay on top of unloading times to ensure we’re meeting the standard unload times without going into detention.
Construction Worker
R&J Coatings And Waterproofing
03.2015 - 02.2019
- Utilized concrete tools such as trowels and mixers. Various other tools like hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
Education
Bachelor Of Computer Science - Computer System Administration
Daytona State College
Daytona Beach, FLDiploma - General
Mainland High School
Daytona Beach, FL06.2013
Skills
- Data Entry
- Maintaining records
- Data Management
- Verbal Communication
- Team Collaboration
- Administrative Support
- File Organization
- Records Management
- Word Processing
- Technical Support
- Professional and mature
- Office Administration
- Document Scanning
- Workflow Optimization
- Typing Speed
Certification
I am certified in Adobe Premier. I also took courses on Adobe Illustrator and Adobe Photoshop CS5 and have certifications in both of those programs as well. At one point graphic designing was just a passionate hobby so I sought after proper teaching on Adobe products!
Timeline
Receiving Office Clerk
Epic Personnel Partners
02.2019 - Current
Receiving Dock Coordinator
Epic Personnel Partners
02.2019 - Current
Construction Worker
R&J Coatings And Waterproofing
03.2015 - 02.2019
Bachelor Of Computer Science - Computer System Administration
Daytona State College
Diploma - General
Mainland High School
I am certified in Adobe Premier. I also took courses on Adobe Illustrator and Adobe Photoshop CS5 and have certifications in both of those programs as well. At one point graphic designing was just a passionate hobby so I sought after proper teaching on Adobe products!
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