Dymon Boyd
Tamarac,FL
Summary
Diligent Sales Associate with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Bath & Body Works
Sunrise, F, FL
09.2020 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Provided positive first impressions to welcome existing, new and potential customers.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Increased sales by offering advice on purchases and promoting additional products.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Developed, marketed and sold full range of products and support services.
- Processed product returns and assisted customers with other selections.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Educated associates on market trends and stayed up-to-date on forecasts.
Sales Associate
Aldo Shoes
Sunrise, FL
11.2018 - 03.2020
- Greet and assist customers in selecting right product.
- Convert window shoppers to ultimate buyers.
- Serve customers with highest standards while following company guidelines of selling.
- Ensure all stock is laid out and displayed in order to attract customers.
- Perform various operational duties such as store maintenance and visual presentation standards as assigned by store manager/assistant store manager.
- Engaged with customers to effectively build rapport and lasting relationships.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Provided positive first impressions to welcome existing, new and potential customers.
- Increased sales by offering advice on purchases and promoting additional products.
Branding Assistant
Bella Body LLC
Tamarac, FL
05.2017 - 05.2018
- Managed social media profiles.
- Marketed, advertised, and promoted services to customers.
- Created customer demand by updating website and Instagram feed.
- Performed Data entry.
- Answered and directed all customer service calls to appropriate party.
- Maintained all prospective client logs.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Performed market analysis, assessing opportunities and collecting competitor intelligence.
Education
Associate of Science - Marketing
Broward College
Davie, FL05.2022
High School Diploma -
Nova High School
Davie, Fl06.2019
Certification in Fashion Design - Fashion And Fabric Consultation
Fashion Institute of Technology
New York, NY07.2018
Skills
- Sales trends
- Sales expertise
- Cash register operations
- Upselling
- Cash Handling
- Point of sale operation
- Multi-tasking strength
- Sales training
- Client Service
- Exceptional customer service
- Social perceptiveness
- Relationship building
- Product and service sales
Certification
- Certification in Fashion Design from the Fashion Institute of Technology
Timeline
Sales Associate
Bath & Body Works
09.2020 - Current
Sales Associate
Aldo Shoes
11.2018 - 03.2020
Branding Assistant
Bella Body LLC
05.2017 - 05.2018
Associate of Science - Marketing
Broward College
High School Diploma -
Nova High School
Certification in Fashion Design - Fashion And Fabric Consultation
Fashion Institute of Technology
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