Dymond Bowman
Lehigh Acres
Summary
Dedicated professional committed to safety and operational efficiency. Recognized for a positive attitude and exceptional communication skills, effectively educating patients on financial options and ensuring confidentiality. Proven ability to multitask in high-pressure environments while providing outstanding service and support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ER FINANCIAL COUNSELOR
LEE HEALTH
Fort Myers
01.2026 - Current
- Reviewed patient accounts to assess eligibility and financial needs, ensuring appropriate financial support for patients.
- Educated patients on financial assistance programs and payment options, facilitating informed decisions regarding their healthcare costs.
- Assisted patients in completing financial applications and documentation.
- Collaborated with insurance providers to verify coverage details and benefits, optimizing patient access to necessary services.
- Verified insurance coverage and eligibility for emergency services.
- Registered patients upon arrival, collecting necessary information and documentation.
- Collected co-payments and other payments from patients.
- Handled sensitive patient information while ensuring confidentiality and compliance.
Security Specialist
Lee County School District
03.2025 - 01.2026
- Monitor surveillance systems to identify potential threats and respond proactively.
- Conduct risk assessments and recommend improvements to enhance security measures.
- Assisted in implementing privacy and safety procedures across the district.
- Address vulnerabilities by collaborating with teams for timely resolution.
- Develop emergency response plans and coordinate staff drills.
- Led knowledge-sharing sessions that fostered continuous improvement among security staff.
- Promoted security-aware culture through active encouragement of staff communication and vigilance.
- Make informed decisions while performing guard duties following established policies.
- Greeted visitors professionally to ensure a safe and welcoming environment.
School Bus Attendant
Lee County School District
04.2024 - 03.2025
- Oversaw student safety, behavior, and adherence to transportation policies.
- Assisted in safely loading and unloading wheelchairs and mobility devices to ensure accessibility for all students.
- Responded quickly and effectively during emergency situations.
- Maintained clear communication with dispatch via two-way radios to facilitate timely updates and responses.
- Kept bus interior clean, organized, and safe.
- Provided basic first aid to students during transport incidents.
- Collaborated with staff, parents, and teachers to address and resolve student concerns effectively.
- Supported special needs students with individualized assistance during transport.
Family Nanny
Private Family
05.2023 - 03.2025
- Provided full-time care for two young children, including feeding, bathing, and transportation.
- Developed daily routines for meals, naps, and structured activities.
- Prepared balanced meals adhering to dietary guidelines to promote healthy eating habits.
- Administered medications and monitored health concerns such as allergies or asthma.
- Coordinated household tasks including laundry, light cleaning, and grocery shopping to ensure a healthy environment.
- Fostered open communication and trust with parents about child development and needs to enhance collaborative care.
Education
High School Diploma -
Dunbar High School
12-2023
Skills
- Patient financial assistance
- Billing management
- Cost estimation
- Customer service excellence
- Workflow improvement
- Time management and multitasking
- Decision-making
- Team collaboration
- Adaptability
- Professionalism under pressure
- Communication skills
- Work ethic
Certification
- Basic Life Support (BLS)
- CPR
Languages
English
Timeline
ER FINANCIAL COUNSELOR
LEE HEALTH
01.2026 - Current
Security Specialist
Lee County School District
03.2025 - 01.2026
School Bus Attendant
Lee County School District
04.2024 - 03.2025
Family Nanny
Private Family
05.2023 - 03.2025
High School Diploma -
Dunbar High School