Summary
Overview
Work History
Education
Skills
Timeline
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Dymond Hartley

Binghamton,United States

Summary

Results-driven sales engineer with a passion for problem-solving and customer service. A proven sales professional with a strong work ethic and a desire towards continued learning, growth, and driving increased company revenue. Extremely focused, reliable and willing to take on a new position where well-developed talents can be best utilized.

Overview

7
7
years of professional experience

Work History

HP Technical Sales Consultant

HP
Binghamton, NY
01.2019 - Current
  • Used consultative sales approach to understand customer needs and recommend technical solutions.
  • Applied knowledge of technical market to expand company's customer base by 3% in first year.
  • Used technical knowledge of product hardware and software to provide solutions to business challenges.
  • Worked directly with 5 sales teams as well as solution engineers/ project managers to increase revenue by 10%.
  • Conducted 4 quarterly on-site product demonstrations to highlight technical features, answer client questions and redirect concerns toward positive aspects.
  • Developed POC that exceeded annual revenue by 6% in comparison to the last year.

Solution Sales Engineer

Semi-Conductor Equipment Service
Vestal, NY
12.2017 - 12.2018
  • Monitored and collected 75 % of all technical documentation and designed appropriate solutions for Dev team review
  • Provided technical troubleshooting and problem solving for clients with installed equipment or system issues which led to 15% increase in overall company sales/efficiency
  • Designed and prepared technical presentations and recommended electrical solutions for client issues with R&D team.
  • Coordinated with customers and resolved all technical issues and prepared documents.
  • Worked with semi-conductors and testing team members to design and develop 2 robust solution programs to meet client requirements for functionality, scalability and performance.

Front End Web Developer Intern

Neurotech
East New York, NY
08.2016 - 06.2018
  • Helped develop user interfaces with modern JavaScript frameworks, HTML5 and CSS3.
  • Participated in project development through entire Software Development Lifecycle (SDLC).
  • Assisted with design and development of Javascript projects.
  • Supported development, QA and user experience staff to develop 5 new product prototypes.
  • Contributed to deployments by testing, debugging and resolving issues for optimal results.
  • Developed testing code for 2 mobile and 2 web-based applications.
  • Utilized software configuration management tools for proper web app integration

Associate Sales Engineer

Family Energy Solar
New York, NY
07.2016 - 08.2017
  • Built and strengthened relationships with new and existing accounts to drive 7% revenue growth.
  • Prospected new clientele through networking, cold calling, canvassing and referrals.
  • Drove new business development through qualifying leads, building relationships and executing strategic sales.
  • Managed sales cycle from first contact to established customer sale and maintained solid customer base.
  • Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.

Education

Bachelor of Science - Neuroscience Engineering

SUNY At Binghamton
Binghamton, NY
08.2020

Skills

  • B2B sales
  • SaaS
  • Presentation and technical demonstrations
  • Expertise with scientific or technical products
  • Strong Interpersonal and Communication Skills
  • Javascript, HTML5, CSS3,
  • Problem-Solving
  • Negotiation
  • Solution selling
  • Develop POC's
  • Manage RFI/RFP
  • Create and maintain technical documentation/pseudocode

Timeline

HP Technical Sales Consultant

HP
01.2019 - Current

Solution Sales Engineer

Semi-Conductor Equipment Service
12.2017 - 12.2018

Front End Web Developer Intern

Neurotech
08.2016 - 06.2018

Associate Sales Engineer

Family Energy Solar
07.2016 - 08.2017

Bachelor of Science - Neuroscience Engineering

SUNY At Binghamton

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