Dymond Jermaine
San Francisco,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Pacific Gynecology & Obstetrics Medical Group
10.2021 - Current
- Educate patients on treatment procedure, medications and physician instructions
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Coordinated patient referrals/prior authorizations to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Prepared lab specimens for diagnostic evaluation.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant/Receptionist
Brown & Toland Health
11.2019 - 10.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Performed various administrative tasks by filing, copying and faxing documents.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Obtained client medical history, medication information, symptoms, allergies and vitals.
Medical Assistant/Receptionist
Seton Medical Office/ Patricia Cavero's Office
03.2019 - 11.2019
- Performed medical records management, including filing, organizing and scanning documents.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
Education
Certificate in Medical Assisting -
UNITEK COLLEGE
South San Francisco, CA06.2021
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- CPR
Personal Information
Title: Medical Assistant
Timeline
Medical Assistant
Pacific Gynecology & Obstetrics Medical Group
10.2021 - Current
Medical Assistant/Receptionist
Brown & Toland Health
11.2019 - 10.2021
Medical Assistant/Receptionist
Seton Medical Office/ Patricia Cavero's Office
03.2019 - 11.2019
Certificate in Medical Assisting -
UNITEK COLLEGE
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