Dympna Roman
Queens,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Constantly looking for opportunities to learn new skill and to deepen knowledge in public Health. Very adaptable and able to adjust to different roles where needed.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Public Health Advisor II
NYC Department Of Health And Mental Hygiene
Corona
12.2022 - Current
- Reduced disease transmission by providing education and counseling to individuals at risk for infection or transmission.
- Enhanced public awareness about disease prevention through conducting community outreach programs and workshops.
- Promoted timely treatment by coordinating with healthcare providers and ensuring prompt reporting of diagnosed cases.
- Provided support during emergency situations through active participation in preparedness exercises and trainings.
- Established trust with affected individuals through empathetic communication, cultural sensitivity, and professionalism during personal interactions.
- Collaborated with healthcare providers to drive continuity of care.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Provided HIV testing and conselling.
- Preformed blood draws for QFT.
- Induced sputum for TB suspect.
- Preformed Live Video Direct Observation therapy daily.
COVID-19 Contact Tracer//Public Health Advisor L1
New York Health And Hospitals
New York, NY
06.2020 - 04.2022
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Performed record keeping by logging client information within secure contact-tracing software.
- Notified and interviewed individuals to ascertain novel coronavirus exposure level.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Contacted clients in person, by phone to ascertain compliance with required or recommended actions.
- Developed and implemented training classes to educate team members and community residents
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Reach out to New Yorkers who had been affected by Covid 19 and offered after care services and resources.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Supported public health efforts by conducting thorough interviews with confirmed COVID-19 cases.
- Reduced COVID-19 transmission by effectively identifying and contacting exposed individuals.
Patient Access Coordinator
Weill Cornell Medical Center
East New York, NY
06.2022 - 12.2022
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Facilitated communication between patients and various departments and staff.
- Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
- Streamlined referral processes by establishing strong partnerships with healthcare providers, enabling more efficient transfers of patients between facilities.
Education
Bachelor of Science - Public Health Education
Hunter College of The City University of New York
New York, NY01.2019
Associate of Arts - Liberal Arts And Sciences
Borough of Manhattan Community College of The City University of New York
New York, NY06.2016
Skills
- Exceptional costumer service skills
- Phone etiquette
- Active listening skills
- Facilitated team activities
- Community outreach
- Proficient in Smartsheet
- Work on Salesforce Platform
- Communicated with Microsoft Teams
- Public outreach
- Problem-Solving
- Ability to transition to other roles quickly into new roles
- Multitasking Abilities
Accomplishments
- Certified HIV tester and counselor.
- Certified in Blood draw for TB Quntiferon Test.
- Certified in Tuberculin Skin test.
- Sputum induction on TB patients and suspected TB patients.
- Connecting daily with Patients through Live video observation therapy.
- Proficient in Universal Electronic Medical Records.
- Back up referral coordinator for Supervisor
Certification
- Certified HIV Counselor.
- Certified Tebuculin Skin testing.
- Certified to drawn blood for TB QFT.
- Covid-19 Contact Tracing From Johns Hopkins university.
- NY State Citizen Public Health Leader Certification
- Measuring and Maximizing Impact of Covid-19 Contact Tracing fro Johns Hopkins University.
- Career Development Certification from Northwell Health.
- Covid Vaccine Ambassador Certification.
- Distinguished Service Award from NYC Test and Trace Corps.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Public Health Advisor II
NYC Department Of Health And Mental Hygiene
12.2022 - Current
Patient Access Coordinator
Weill Cornell Medical Center
06.2022 - 12.2022
COVID-19 Contact Tracer//Public Health Advisor L1
New York Health And Hospitals
06.2020 - 04.2022
Bachelor of Science - Public Health Education
Hunter College of The City University of New York
Associate of Arts - Liberal Arts And Sciences
Borough of Manhattan Community College of The City University of New York