Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dynekeqwa Warren-Robinson

Orangeburg,SC

Summary

Focused and dedicated insurance professional with several years of experience providing superior customer service and rates for policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs.

Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.

Knowledgeable insurance representative promoting several years' expertise successfully working for organizations. Courteous and cordial with a desire to take on challenges at a new company.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

16
16
years of professional experience

Work History

Insurance Agent

Direct Auto & Life Insurance
Orangeburg, SC
11.2021 - Current
  • Generated reports detailing sales activities, client interactions, and progress towards goals.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Negotiated contracts between insurers and insured parties in order to obtain favorable terms for both sides.
  • Maintained accurate records of all insurance transactions using computer software systems.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Conducted research to identify competitive rates and benefits offered by other providers.
  • Advised customers on the best ways to minimize risks associated with their assets.
  • Processed payments received from clients promptly according to established procedures.

Cashier

Bojangles' Famous Chicken 'n Biscuits
Orangeburg, South Carolina
09.2018 - 10.2021
  • Conducted price checks for special orders or discounts as requested by customers.
  • Followed company security procedures for handling large sums of money.
  • Balanced daily transactions on a computerized point-of-sale system.

Sales Associate

Goodwill
Orangeburg , SC
09.2015 - 11.2019
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assisted customers with product selection, sizing and styling.
  • Upsold additional items based on customer interests and needs.

Cashier

KFC
Orangeburg , SC
06.2008 - 04.2015
  • Followed company security procedures for handling large sums of money.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

High School Diploma -

Bethune Bowman
Orangeburg , SC
06-2009

Skills

  • Customer follow-up
  • Account Management
  • Lead Development
  • Policy Renewals
  • Manger money
  • Marketing
  • Personal lines insurance license
  • Customer Service

Timeline

Insurance Agent

Direct Auto & Life Insurance
11.2021 - Current

Cashier

Bojangles' Famous Chicken 'n Biscuits
09.2018 - 10.2021

Sales Associate

Goodwill
09.2015 - 11.2019

Cashier

KFC
06.2008 - 04.2015

High School Diploma -

Bethune Bowman
Dynekeqwa Warren-Robinson