Dyneshia Singleton
Mobile
Summary
Compassionate Medical Assistant skilled in HIPAA compliance and patient scheduling. Known for enhancing patient care and communication, ensuring a safe clinical environment while streamlining workflows.
Detail-oriented Medical Assistant with expertise in clinical documentation and medical terminology. Proven ability to assist healthcare providers during examinations and streamline patient intake processes, enhancing overall patient satisfaction and care quality.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Spine & Joint Specialist
Mobile, AL
01.2025 - 03.2026
- Coordinated patient scheduling and ensured timely follow-up for appointments.
- Assisted healthcare providers during examinations and procedures to enhance patient care.
- Managed electronic health records, ensuring accuracy and confidentiality of patient information.
- Streamlined office workflows, improving efficiency in patient intake processes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Direct Support Professional
Volunteers of America
Mobile, AL
11.2023 - 12.2024
- Provided compassionate support to individuals with disabilities, enhancing daily living skills and independence.
- Facilitated communication between clients and their families, fostering stronger relationships and understanding.
- Implemented individualized care plans, ensuring alignment with client goals and preferences.
- Trained new staff on best practices for client engagement and safety protocols, promoting team cohesion.
- Developed recreational activities tailored to client interests, improving social interaction and engagement levels.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Package Handler
Amazon
Theodore, AL
04.2021 - 08.2023
- Oversaw daily package sorting and distribution to ensure timely delivery.
- Trained and mentored new team members on safety protocols and operational procedures.
- Streamlined workflow processes to improve efficiency in package handling operations.
Patient Care Assistant
Tender Loving Care Inc
Mobile, AL
12.2019 - 02.2021
- Provided compassionate support to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff in monitoring patient vital signs, documenting changes accurately.
- Coordinated patient care plans by communicating effectively with healthcare teams and families.
- Educated patients and families on health management, promoting adherence to treatment protocols.
- Resolved patient concerns promptly, fostering trust and enhancing overall satisfaction with care received.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cashier
Wendys Restaurant
Mobile, AL
07.2015 - 11.2019
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
- Maintained cleanliness and organization of cash register area to promote safety and efficiency.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints promptly to enhance satisfaction and loyalty.
Education
No Degree - Medical Assistant
Remington College
Mobile, AL09-2025
High School Diploma -
Murphy High School
100s Carlen St05-2017
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Clinical documentation
- Direct patient care
- CPR
- Sterilization techniques
Timeline
Medical Assistant
Spine & Joint Specialist
01.2025 - 03.2026
Direct Support Professional
Volunteers of America
11.2023 - 12.2024
Package Handler
Amazon
04.2021 - 08.2023
Patient Care Assistant
Tender Loving Care Inc
12.2019 - 02.2021
Cashier
Wendys Restaurant
07.2015 - 11.2019
No Degree - Medical Assistant
Remington College
High School Diploma -
Murphy High School