Dyther Darell Palacios
Bronx,NY
Summary
Experienced professional with a focus on safety and customer service leadership in dynamic settings. Proven ability to adhere to procedures, communicate effectively, and maintain organized, safe environments. Physically adept at handling demanding tasks and adaptable to outdoor work in diverse weather conditions. Aspiring to leverage skills in a maritime career as a deckhand, with a long-term goal of advancing in the industry.
Overview
1
1
Certification
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
The Bronx, New York
08.2024 - 04.2025
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks to enhance team efficiency.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints with effective solutions, improving overall customer satisfaction.
- Executed store opening and closing procedures, ensuring accurate till balances.
Delivery Driver
FreshDirect
The Bronx, New York
10.2021 - 05.2023
- Used maps, GPS technology, and instructions to navigate routes and ensure timely deliveries.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Displayed a positive attitude while interacting with customers in a busy environment. in busy, customer-focused environment.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Secured loads and adhered to best practices for transporting fragile items to prevent damage.
Education
High School Diploma -
Astor Collegiate Academy
The Bronx, United States 09.2013 - 06.2017
Skills
- Safety awareness
- Team collaboration
- Physical endurance
- Passenger support
- Equipment operation
- Customer relations
- Effective communication
- Problem solving
- Heavy lifting
- Time management
- Leadership skills
- Conflict resolution
Certification
CPR Certification
Personal Information
Languages
- English
- Spanish
Timeline
Shift Supervisor
CVS Pharmacy
08.2024 - 04.2025
Delivery Driver
FreshDirect
10.2021 - 05.2023
High School Diploma -
Astor Collegiate Academy
09.2013 - 06.2017