E KOZELL
Necedah,WI
Summary
Upbeat, customer-focused Sales Associate with 6
.5 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
38
38
years of professional experience
Work History
Millwork Sales Specialist
Lowes Home Improvment
Plover, WI
06.2023 - Current
- Demonstrated extensive knowledge of millwork product lines, pricing structure, and other related services.
- Prepared proposals outlining cost estimates for custom-made millworks requested by clients.
- Organized trade shows and seminars to showcase different types of millwork products available from the company.
- Researched latest industry trends to make sure that company's offerings remain competitive in the marketplace.
- Responded promptly to customer queries regarding product specifications or ordering issues.
- Created and maintained customer accounts, including tracking of sales activities, order information, and customer contacts.
- Developed and implemented strategies to increase market share by targeting new customers.
- Coordinated with production teams to ensure efficient delivery of orders within stipulated timelines.
- Provided technical expertise on the use of millwork materials for interior design projects.
- Advised customers on the best millwork solutions for their applications based on budget and aesthetic requirements.
Millwork Sales Specialist
Lowes Home Improvment
Lake In The Hills, IL
06.2017 - 06.2023
- Demonstrated extensive knowledge of millwork product lines, pricing structure, and other related services.
- Prepared proposals outlining cost estimates for custom-made millworks requested by clients.
- Researched latest industry trends to make sure that company's offerings remain competitive in the marketplace.
- Responded promptly to customer queries regarding product specifications or ordering issues.
- Created and maintained customer accounts, including tracking of sales activities, order information, and customer contacts.
- Coordinated with production teams to ensure efficient delivery of orders within stipulated timelines.
- Provided technical expertise on the use of millwork materials for interior design projects.
- Advised customers on the best millwork solutions for their applications based on budget and aesthetic requirements.
Carpenter Foreman
jensen carpenty inc
Algonquin, IL
07.1986 - 01.2017
- Followed OSHA and corporate safety regulations to avoid on-the-job injuries and accidents.
- Interpreted blueprints or drawings for construction projects and ensured accuracy of measurements.
- Performed carpentry duties such as measuring, cutting, fitting, nailing, fastening and installing materials according to instructions.
- Delivered proper materials and equipment to job site in preparation for project.
- Inspected job sites before beginning work to identify potential hazards or risks.
- Read blueprints, drawings and sketches to grasp project requirements and appropriately assign teams.
- Trained and mentored employees, offering assistance and insight into completing job tasks when needed.
- Supervised and coordinated the activities of a team of carpenters to ensure projects were completed in a timely manner.
- Promoted speedy resolution of conflicts and issues between team members by listening and communicating well with involved parties.
- Trained new hires in safe use of tools and equipment; reviewed safety guidelines with crew members regularly.
- Ordered necessary materials for each job site based on project plans or specifications provided by clients.
- Adhered strictly to all applicable building codes, regulations and safety laws.
- Developed strategies for efficient workflow throughout the duration of each project.
- Recommended changes in procedures or operational methods to improve efficiency.
- Examined and inspected work progress, equipment and construction sites to verify safety and meet specifications.
- Trained and monitored employees to teach daily tasks and improve performance.
- Delegated duties to employees based on skillset.
Education
High School Diploma -
Jacobs High School
Lake In The Hills, IL06-1985
Some College (No Degree) - cad
Elgin Community College
Elgin, ILSkills
- Sales Strategy Development
- Competitor Analysis
- Contract Preparation
- Territory Management
- Special Order Management
- Customer Assistance
- Product Knowledge
- Building Customer Loyalty
Timeline
Millwork Sales Specialist
Lowes Home Improvment
06.2023 - Current
Millwork Sales Specialist
Lowes Home Improvment
06.2017 - 06.2023
Carpenter Foreman
jensen carpenty inc
07.1986 - 01.2017
High School Diploma -
Jacobs High School
Some College (No Degree) - cad
Elgin Community College