Summary
Overview
Work History
Education
Skills
Timeline
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Tina Jimerson

Amherst,NY

Summary

Dynamic Patient Access Specialist with proven expertise in data entry proficiency and exceptional problem-solving skills honed at Kenmore Mercy Hospital. Demonstrated commitment to enhancing patient satisfaction through meticulous insurance verification and empathetic patient interactions. Adept at maintaining professionalism under pressure, showcasing reliability and a dedication to continual improvement.

Overview

28
28
years of professional experience

Work History

Patient Access Specialist

Kenmore Mercy Hospital
Kenmore, NY
10.1996 - Current
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Enhanced patient satisfaction by providing efficient registration and scheduling services.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed efficiently in high-pressure settings.
  • Worked various shifts including nights, weekends, and holidays.
  • Managed delicate circumstances with upset patients demonstrating empathy.
  • Ensured accurate data entry for new and returning patients.
  • Passionate about learning and committed to continual improvement.

Education

Associate of Applied Science - Medical Office Assisant

Erie Community College
Williamsville
09-1996

Associate of Science - Liberal Arts And Sciences

Erie Community College
Buffalo, NY
05-1994

Skills

  • Medical terminology
  • Data entry proficiency
  • Insurance verification
  • Co-payment collection
  • Multitasking and organization
  • Registration and scheduling
  • HIPAA compliance
  • Professionalism and ethics
  • Problem-solving
  • Flexible schedule
  • Calm and effective under pressure
  • Reliability and dedication

Timeline

Patient Access Specialist

Kenmore Mercy Hospital
10.1996 - Current

Associate of Applied Science - Medical Office Assisant

Erie Community College

Associate of Science - Liberal Arts And Sciences

Erie Community College
Tina Jimerson