Debra Doss
325-864-1867
Sweetwater,TX
Overview
18
18
years of professional experience
Work History
Dog Groomer
Hefner's Haven
09.2023 - Current
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Pharmacy Clerk
Walmart
07.2009 - 12.2013
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
- Confirmed customer information and insurance eligibility for prescriptions.
- Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Increased customer loyalty by offering personalized assistance in selecting over-the-counter medications.
- Improved customer trust with confidential handling of sensitive health information.
- Contributed to community health by participating in pharmacy-led health awareness campaigns.
- Managed cash register and financial transactions, securing accurate payment processing.
Cashier
Walmart
07.2006 - 10.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
GED -
Sweetwater High School
Sweetwater, TXSkills
Responsible for all transactions with register, customer service, stocking medication, customer confidential
Additional Information
Was awarded certificate from store manager for being exceptional employee.
Timeline
Dog Groomer
Hefner's Haven
09.2023 - Current
Pharmacy Clerk
Walmart
07.2009 - 12.2013
Cashier
Walmart
07.2006 - 10.2009
GED -
Sweetwater High School
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