Darice Lero
Medical Adminstrative Assistant
Andover,MN
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
Work History
Medical Billing Specialist
Park Nicollet Clinic
Saint Louis Park, MN
07.2024 - Current
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Verified insurance coverage for appointments and collected co-payments as required.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Answered phones promptly and directed calls appropriately.
- Processed referrals for specialist care when requested by physicians or patients.
- Performed data entry tasks related to billing and collections procedures.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Responded to internal and external HR-related inquiries or requests.
Surgery Scheduling Coordinator
Allina Health
Vadnais Heights, MN
06.2023 - 07.2024
- Created and managed surgical schedules for multiple surgeons.
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Performed data entry into (epic) various computer systems related to surgery scheduling.
- Provided patient education and answered questions regarding the surgery process.
- Compiled and coded patient information or data in appropriate computer system.
- Responded promptly to inquiries from patients or their families regarding upcoming surgeries.
- Attended meetings with hospital staff members to discuss new policies or procedures related to surgical scheduling.
- Coordinated with medical staff to ensure that all necessary paperwork was completed prior to scheduled procedures.
- Reviewed incoming requests from physicians regarding potential surgeries, confirming that they meet eligibility criteria.
- Answered phone calls from prospective patients seeking information about surgical options available at the facility.
- Resolved any discrepancies between patient records and pre-surgery documentation.
- Monitored patient wait times and worked proactively to reduce delays when possible.
- Distributed treatment and procedural information to patients.
- Completed bookkeeping tasks, preparing and dispatching financial statements.
- Arranged hospital admissions for patients as required.
- Routed laboratory or diagnostic results to appropriate staff.
- Coordinated transportation arrangements for those without access to reliable transportation options.
- Provided case management services including linking clients with community resources and providing referrals for social services.
- Collaborated with other professionals to ensure coordination of care between multiple agencies and providers.
- Took part in staff trainings, workshops, and meetings to build upon developed skills set and gain better understanding of tasks and responsibilities.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Handled processing of client applications and followed confidentiality procedures to keep data safe.
Front Desk Scheduler
U of M Physicians/MHealth Fairview
06.2017 - 06.2023
- Scheduled per op and post op surgery
- Scheduled for general surgery and gastro
- Get pathology slides
- Get stealth's images prior to ENT scheduled surgery's.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
- Created and managed surgical schedules for multiple surgeons.
- Performed data entry into various computer systems related to surgery scheduling.
- Adhered to HIPAA guidelines when handling confidential information.
Education
Bachelor of Science - Health And Wellness
Missouri Southern State University
Joplin, MO06-2024
Associate of Science -
Rasmussen College
Lake Elmo, MN01-2005
Robbinsdale Cooper Senior High School
New Hope, MNSkills
- Microsoft office,Word,Outlook,Excel,Powerpoint,Type 40-45 WPM
- Multiple years of Administrative experience working with diverse culture, and strong leadership skills
- Medical coding ,Billing ,Current medicare guidelines/ ICD9-ICD10 CPT codes
- Case management ,Team leader and supervisory skills as well as following HIPPA regulations and mandated reporter
- Exceptional Verbal and written communication
- Excellent proformance, resolution skills innovation skills
- Epic, Access,Excellon,Maxis,AS 400,Athena Net,MDI Share point,Facets
Education Health Unit Coordinator
- Certificate
- AMA- Management skills for Administrative Professionals and stepping up to leadership.
- OSHA
Timeline
Medical Billing Specialist
Park Nicollet Clinic
07.2024 - Current
Surgery Scheduling Coordinator
Allina Health
06.2023 - 07.2024
Front Desk Scheduler
U of M Physicians/MHealth Fairview
06.2017 - 06.2023
Associate of Science -
Rasmussen College
Robbinsdale Cooper Senior High School
Bachelor of Science - Health And Wellness
Missouri Southern State University
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