Tammy Holiday
Management
Charlotte,NC
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
10
10
years of professional experience
1
1
Certification
1
1
Language
Work History
Human Resources Generalist
McDonalds
Charlotte, NC
06.2018 - 03.2023
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
Store Manager
McDonalds
Matthews, NC
03.2014 - Current
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Certification - Business Operations Management
Hamburger University
Chicago, IL05-2020
Skills
- P>Relationship building and management
- P>Maximizing profitability
- P>Staff Management
- P>Training and mentoring
- P>Customer Relations
Accomplishments
- Developed 19 shift managers, 8 departmental managers and 3 store managers during my tenure
- Maintained elevated relationship with the local and state regulatory levels to exceed in each category of safe/clean working environment.
- Maximized sales by motivating staff to achieve a 15% sale increase
- Have a 4% turnover rate, which is currently the lowest in my marker
Certification
CPR
CNA
Serv Safe Teacher and Proctor
Affiliations
I have volunteered and worked with clients and continued to excel professionally with McDonald's Community Networking to clients .
Affiliated with Praising Hands.LLC
Timeline
Human Resources Generalist
McDonalds
06.2018 - 03.2023
Store Manager
McDonalds
03.2014 - Current
Certification - Business Operations Management
Hamburger University