Jeremiah Staton
Buena Vista,VA
Summary
Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard. Motivated Painter highly effective at patching and repairing drywall and stucco surfaces, as well as matching textures on walls, ceilings and other surfaces. Expertise in unique wall finishes ranging from lime washes to painted murals.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Vail Resorts
Keystone, CO
10.2021 - 04.2022
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
Line Cook
Devils Backbone Brewing Company
Lexington, VA
04.2019 - 09.2020
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Grilled meats and seafood to customer specifications.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared average of [Number] orders each shift.
Line Cook
The Palms
Lexington, VA
04.2017 - 09.2018
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Grilled meats and seafood to customer specifications.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Transitioned between breakfast and lunch service.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Prepared average of [Number] orders each shift.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Front Desk Receptionist
Super 8 Motel
Lexington, VA
02.2016 - 08.2016
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Transcribed phone messages and relayed to appropriate personnel.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Kept accounts in balance and ran daily reports to verify totals.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Entered customer data into room system and updated information when patrons changed rooms.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintained transaction security by verifying payment cards against identification.
- Explained details regarding property to acclimate patrons to resort environment.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Planned coverage needs and organized services to support incoming special events.
- Protected guest valuables with main safe or in individual boxes to maximize security.
- Collected room deposits, fees and payments.
- Updated customer accounts with add-on room charges, minibar use and room service bills.
Education
GED -
Rockbridge County High School
09.2007
Skills
- Store Policies and Procedures
- Returns and Exchanges
- Customer Service
- Security Practices
- Item Ticketing and Pricing
- Flexible Hours
- Merchandising and Display
- Product Knowledge
- Attention to Detail
- Locating Merchandise
- Meeting Sales Goals
- Pigment Mixing
- Hand and Power Tool Operation
- Materials Calculation
- Polishing and Buffing
- Heavy Lifting
- Time Management
- Spray Gun Operation
- Wallpaper Installation and Alignment
- Vehicle Operation
- Drywall Installation and Taping
- Paint Matching
- Floor Coating
- Quality Assurance
- Supply Ordering and Procurement
- Cold Service
- Cleaning and Sanitizing
- Food Preparing, Plating and Presentation
- Quality Control
- Safe Food Handling
- Collaboration and Teamwork
- Prioritization and Organization
- Kitchen Staff Supervision
- Kitchen Equipment Operation
- Hot Service
- Portion Control
- Ingredient Weighing and Measuring
- Team Leadership
- Special Event Cooking
- Menu Planning
- Leadership and Decision Making
- Back of House Management
- Work Inspections
- Food Storage and Rotation
- Inventory Management
- Food Safety Labeling Systems
- Critical Thinking
- Labor and Food Cost Control
- Anticipating Problems
- Cutting and Slicing Techniques
Timeline
Retail Sales Associate
Vail Resorts
10.2021 - 04.2022
Line Cook
Devils Backbone Brewing Company
04.2019 - 09.2020
Line Cook
The Palms
04.2017 - 09.2018
Front Desk Receptionist
Super 8 Motel
02.2016 - 08.2016
GED -
Rockbridge County High School