Lisa Finch
Rocky Ford,CO
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Assistant Manager, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of all tasks and training. Motivated to learn, grow and excel in all job duties.
Overview
33
33
years of professional experience
Work History
Captain
Otero County Sheriff Office
La Junta, CO
01.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Conducted quarterly reports, weekly reports and daily reports.
- Scheduling for approximately 10 jail staff members.
- Scheduled training for detention deputies.
- Billing for inmates housed in other facilities.
- Scheduled writs and mitts with assistance from transport deputies.
Jail Sergeant
Otero County Sheriff Office
La Junta , CO
01.2018 - 01.2019
- Made rounds at specified intervals and conducted head counts and roll calls.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Established positive working relationships and maintained boundaries with resident offenders.
- Searched building and grounds, living quarters and work areas for contraband.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Detention Deputy
Otero County Sheriff Office
La Junta , CO
08.2016 - 12.2018
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing and physical well-being of inmates.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Regularly conducted security and sanitation checks.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Processed visitors and attorneys arriving to see prisoners.
- Processed inmates by taking photographs and fingerprints.
- Facilitated video arraignment processes as part of judicial process.
- Testified in court pertaining to prisoner statements and behavior while in custody.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Created and maintained arrest files on inmates processed through jail.
Invoice Associate
Wal-Mart Supercenter
La Junta , CO
10.2001 - 07.2016
- Responded to customer concerns and questions on daily basis.
- Executed billing tasks and recorded information in company databases.
- Finalized warehouse truck invoices as trucks were received.
- Managed invoicing and payment processing operations.
- Monitored outstanding invoices and performed collections duties.
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
- Assisted in receiving of UPS, FEDex, and other deliveries.
- Assisted in Claims, covering vacations.
- Generated financial statements and reports detailing accounts receivable status
- Trained and mentored new Invoice Associates within our market of 9 stores.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Worked with auditors directly during inventory period every year.
Department Manager
Wal-Mart Supercenter
La Junta, CO
01.1999 - 09.2001
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Completed evaluations for sales associates that were in my departments.
- Prepared departments daily, weekly and monthly for inventory.
- Maintain shrink and budgets for my departments.
Cash Office Associate
Wal-Mart Supercenter
La Junta , CO
01.1997 - 01.1999
- Balanced safe, prepared tills and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
- Sorted and counted coin and currency to make change for associates.
- Verified cash flow and electronic transactions from credit card system to balance registers.
- Maintained petty cash records of debits and credits in accordance with established policies and procedures.
- Researched and resolved account discrepancies.
- Trained new employees on proper cash routines, procedures and requirements.
- Performed daily account reconciliation and payroll verification to maintain daily records.
- Performed hourly pick-ups and readings for front end to monitor sales and revenue.
- Trained new associates on POS system and key sales tactics to run cash office.
- Entered figures using 10-key calculator to compute data quickly.
- Recorded deposits into [System], reconciled monthly bank accounts and tracked expenses.
Assistant Manager
Wal-Mart Supercenter
Pueblo , CO
01.1994 - 01.1997
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
Sales Associate
Wal-Mart Supercenter
Pueblo, CO
10.1989 - 12.1993
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Tracked stock using company inventory management software.
- Loaded and unloaded merchandise using ladder and pallet jack.
Education
Associate of Arts -
Otero Junior College
La Junta, CO05.1989
High School Diploma -
Manzanola High School
Manzanola, CO05.1987
Skills
- Cool Under Pressure
- Health Department Regulations
- Customer Service and Rapport
- Warm and Friendly
- Billing and Payment Processing
- Team Player
- Operational Efficiency
- Guest Relations
- Inventory Records
- Process Evaluations
- Annual Performance Reviews
- Courteous Phone Demeanor
Accomplishments
Received 2 commendation awards from Sheriff Mobley for outstanding service.
Received a Life Saving Award from Sheriff Mobley for assisting a gun shot and stab victim.
hobbies
I enjoy golfing
Hot Air Balloon Festivals-Working a crew member
Remodeling-Sheet rock, painting, flooring, etc.
Timeline
Captain
Otero County Sheriff Office
01.2019 - Current
Jail Sergeant
Otero County Sheriff Office
01.2018 - 01.2019
Detention Deputy
Otero County Sheriff Office
08.2016 - 12.2018
Invoice Associate
Wal-Mart Supercenter
10.2001 - 07.2016
Department Manager
Wal-Mart Supercenter
01.1999 - 09.2001
Cash Office Associate
Wal-Mart Supercenter
01.1997 - 01.1999
Assistant Manager
Wal-Mart Supercenter
01.1994 - 01.1997
Sales Associate
Wal-Mart Supercenter
10.1989 - 12.1993
Associate of Arts -
Otero Junior College
High School Diploma -
Manzanola High School
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