Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

EAMY FITORIA

Miami,FL

Summary

Motivated and customer-focused airport services professional with 7+ years of experience in airline and hospitality roles. Adept at handling check-ins, ticketing, baggage, and providing exceptional passenger assistance. Strong problem-solving and time-management skills with a history of leading teams, ensuring FAA compliance, and delivering high-quality customer experiences.

Overview

9
9
years of professional experience

Work History

Work Order Coordinator

Oshkosh, Miami Airport
Miami, FL
09.2025 - Current
  • Coordinate and manage work orders to support airport operations.
  • Communicate with teams to ensure timely completion of tasks.
  • Track service requests and maintain accurate records.

Passenger Service Agent

Swissport, Miami
Miami, FL
07.2024 - 09.2025
  • Assist passengers with check-in, boarding, mobility support, and inquiries.
  • Ensure FAA compliance and proper baggage handling.

Driver

O'Donnell Landscapes Inc
Estero, FL
06.2023 - 06.2024
  • Delivered packages and maintained route schedules and logs.

Supervisor, Passenger Service

G2 Secure Staff
04.2017 - 05.2023
  • Supervised staff and ensured compliance with FAA/TSA policies.

Education

GED - undefined

Cornerstone Christian Academy

Skills

Passenger & Mobility Assistance

FAA & TSA Compliance

Ticketing & Reservations

Baggage Handling & Security

Baggage Procedures

Check-In Operations

Conflict Resolution & Customer Service

Radio/Pager Communication

Team Leadership & Staff Scheduling

Travel Documentation & Voucher Processing

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Work Order Coordinator

Oshkosh, Miami Airport
09.2025 - Current

Passenger Service Agent

Swissport, Miami
07.2024 - 09.2025

Driver

O'Donnell Landscapes Inc
06.2023 - 06.2024

Supervisor, Passenger Service

G2 Secure Staff
04.2017 - 05.2023

GED - undefined

Cornerstone Christian Academy
EAMY FITORIA