
Motivated and customer-focused airport services professional with 7+ years of experience in airline and hospitality roles. Adept at handling check-ins, ticketing, baggage, and providing exceptional passenger assistance. Strong problem-solving and time-management skills with a history of leading teams, ensuring FAA compliance, and delivering high-quality customer experiences.
Passenger & Mobility Assistance
FAA & TSA Compliance
Ticketing & Reservations
Baggage Handling & Security
Baggage Procedures
Check-In Operations
Conflict Resolution & Customer Service
Radio/Pager Communication
Team Leadership & Staff Scheduling
Travel Documentation & Voucher Processing