Earicka Brown
Aurora,CO
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager
Developmental Pathways
07.2024 - Current
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Conducted thorough assessments of clients'' and situations. Identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Project Management Specialist
Motili
06.2022 - 08.2024
- Managing 7 different Military projects and working over 75 work orders from start to finish logging that communication into a software database while corresponding with contractors and customers to ensure a 100% completion rate
- Coordinated with stakeholders to establish clear objectives, expectations, and communication channels for successful project outcomes.
- Conducted thorough risk assessments and developed contingency plans to minimize potential impacts on project timelines and budgets.
Job Coach, Employment Specialist
Able light
05.2022 - 05.2024
- Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
HR Representative, Costumer Service Rep, Human Resources
Dish Network
09.2020 - 05.2022
- Maintained compliance with HR regulations by updating and implementing company policies.
- Streamlined documentation processes to ensure accuracy and efficiency in record-keeping.
- Improved workplace culture by organizing team-building activities and events.
- Optimized communication between departments by acting as liaison for HR-related matters.
Accounts Payable, Team Lead
Vertafore
01.2019 - 08.2020
- Coordinated with internal departments to address discrepancies in invoices, purchase orders, or receiving documents promptly to avoid delays in payment processing.
- Implemented electronic invoicing system, reducing manual data entry errors and increasing efficiency in processing time.
- Managed team workload effectively, prioritizing tasks to ensure timely completion of all assignments.
Education
Bachelor of Science - Psychology
Bethune-Cookman University
Daytona Beach, FL12.2016
Skills
- Problem-solving
- Time management
- Case management
- Active listening
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Decision-making
- Positive attitude
- Conflict resolution
- Client advocacy
- Email and telephone etiquette
Awards
EMPLOYEE OF THE MONTH, LEADERSHIP AWARD, BEST PERFORMER AWARD
COMMUNICATION
Communication Award: Dedicated to recognizing effectiveness, excellence, and innovation across all areas of communication.
LEADERSHIP
Specialized in assisting individuals with intellectual disabilities to learn and accurately carry out job duties, with one-on-one training tailored to the needs of the employee.
Certification
- CPR/AED Certification
- Colorado Driver's License
- First Aid Certification
- Life and Health Insurance License - Colorado Department of Insurance.
Employee of the Month
Employee of the Month, March 2024 - Awarded for consistently exceeding project completion goals while delivering outstanding customer service, exceptional teamwork and project management skills leading to a successful team completion of a critical project.
Languages
English
Full Professional
Timeline
Case Manager
Developmental Pathways
07.2024 - Current
Project Management Specialist
Motili
06.2022 - 08.2024
Job Coach, Employment Specialist
Able light
05.2022 - 05.2024
HR Representative, Costumer Service Rep, Human Resources
Dish Network
09.2020 - 05.2022
Accounts Payable, Team Lead
Vertafore
01.2019 - 08.2020
- CPR/AED Certification
- Colorado Driver's License
- First Aid Certification
- Life and Health Insurance License - Colorado Department of Insurance.
Bachelor of Science - Psychology
Bethune-Cookman University
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