Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Earl Byrd

St Louis,MO

Summary

Accomplished Assistant Manager at Little Caesars Pizza, adept in safety management and fostering team development. Demonstrated success in enhancing workflow and customer satisfaction, leading to significant business growth. Skilled in performance monitoring and attendance tracking, with a proven track record of mentoring staff and optimizing operational efficiency.

Overview

6
6
years of professional experience

Work History

Process Assistant

Amazon
01.2024 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Mail Carrier

USPS
05.2022 - 10.2023
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.

Houseman

Courtyard by Marriott
06.2021 - 05.2022
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.

Inbound Stower

Home Depot
02.2020 - 08.2020
  • Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
  • Improved warehouse organization by accurately stowing inbound items in designated locations.
  • Ensured accurate inventory counts by diligently scanning and recording all incoming products.
  • Separated damaged items from functional ones before placing on shelves.

Assistant Manager

Little Caesars Pizza
03.2019 - 12.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.

Education

Riverview Gardens Senior High
Bellefontaine, Missouri
05-2019

Skills

  • Safety Management
  • Workflow Management
  • Assignment Delegation
  • Management Support
  • Performance monitoring
  • Attendance Tracking

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].

Timeline

Process Assistant

Amazon
01.2024 - Current

Mail Carrier

USPS
05.2022 - 10.2023

Houseman

Courtyard by Marriott
06.2021 - 05.2022

Inbound Stower

Home Depot
02.2020 - 08.2020

Assistant Manager

Little Caesars Pizza
03.2019 - 12.2019

Riverview Gardens Senior High

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Earl Byrd