Earl Carter
Windsor Mill,MD
Summary
Highly trained Project Manager with skills and Certifications on multiple levels of processes which aids in my efficiency through them. Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Collision Estimator
Len Stoler Collision Center
Owings Mills, MD
03.2022 - Current
- Assessing the damage to a vehicle after an accident and providing an estimate for repairs using visual inspections and tests to determine the extent of the damage
- Calculating repair costs by considering the cost of parts, the car's warranty coverage, and other factors
- Facilitator of vehicle repair action plan by liaising between Insurance Companies, Vehicle Manufacturers, Parts Departments, Customers, and technicians to ensure a smooth working process and proper vehicle repairs
- Maintain up to date Collision Certifications and training through online courses
Service Advisor
Porsche of Arlington
Arlington, VA
02.2019 - 02.2022
- Facilitator of vehicle services and repairs by liaising between Customer's and their request, Technicians, 3rd party Vender's and Parts Departments using processes and procedures of the Manufacturer
- Maintain up to date Porsche training courses, online and live classes
Service/Repair Technician
Ralphs Auto Service
Owings Mills, MD
11.2018 - 02.2019
- Performing services and repairs to late model and classic Porsche vehicles between Customer request and Manufacturer processes and procedures
- Performing custom modifications and repairs to Porsche Sports cars, Vintage cars and Racing vehicles
Service/Repair Technician
Porsche of Silver Spring
Silver Spring, MD
04.2017 - 11.2018
- Performing vehicle maintenance and services to Porsche vehicles using Porsche warranty guidelines and to the highest quality standards deemed by PCNA
- Maintain up to date Porsche training courses, online and in live classes
Education
Certificate of Completion of the PTAP training program -
Porsche Technology Apprenticeship Program (PTAP)
Easton, PA03.2017
Diploma in Automotive Technology - Ford Accelerated Credential Training, Ford FACT
Universal Technical Institute (UTI)
Exton, PA08.2016
Diploma in Business Management -
Mergenthaler Vocational Technical High School
Baltimore, MD01.1997
Skills
- Shade Compatibility Evaluation
- Automotive Glass Replacement
- Claims Management
- Structural Integrity Evaluation
- Inventory Parts Coordination
- Understanding Insurance Protocols
Certification
- Lexus Certified Collision Estimator
- Silver Level Certified Porsche Technician
- HVT Certified
- EPA Certified Section 609
- Ford Technical Customer Handling
- Certified ALLDATA Automotive Information Specialist
- Ford F.A.C.T. STST Credentialed
Languages
English
Professional
Timeline
Collision Estimator
Len Stoler Collision Center
03.2022 - Current
Service Advisor
Porsche of Arlington
02.2019 - 02.2022
Service/Repair Technician
Ralphs Auto Service
11.2018 - 02.2019
Service/Repair Technician
Porsche of Silver Spring
04.2017 - 11.2018
- Lexus Certified Collision Estimator
- Silver Level Certified Porsche Technician
- HVT Certified
- EPA Certified Section 609
- Ford Technical Customer Handling
- Certified ALLDATA Automotive Information Specialist
- Ford F.A.C.T. STST Credentialed
Certificate of Completion of the PTAP training program -
Porsche Technology Apprenticeship Program (PTAP)
Diploma in Automotive Technology - Ford Accelerated Credential Training, Ford FACT
Universal Technical Institute (UTI)
Diploma in Business Management -
Mergenthaler Vocational Technical High School
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