Derrell Turpin
Windsor Mill,MD
Summary
Dynamic Sales Consultant with a proven track record at Len Stoler Auto, mastering CRM proficiency and exceptional interpersonal communication to elevate customer satisfaction and retention. Leveraged persuasive communication and customer relationship management to forge lasting client connections, significantly enhancing service delivery and sales outcomes.
Overview
2015
2015
years of professional experience
1
1
Certification
Work History
Sales Consultant
Len Stoler Auto
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Consultant
Urse Auto Group
05.2001 - 11.2014
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
Bachelor - Communication And Public Relations
Fairmont State University
Fairmont, WV05.2005
Associate Of Baccalaureate Studies - General Studies
Cecil Community College
North East, MD05.2001
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Persuasive communication
- Prospecting skills
- Closing techniques
- Customer liaison
- Sales proposal creation
- Customer service
- Product and service knowledge
- Customer retention
- Customer success management
- Negotiation tactics
- Relationship building
- Customer needs assessment
- Sales closing
- Interpersonal communication skills
Certification
10 years Certified Chrysler Dodge Jeep Ram sales Consultant
Timeline
Sales Consultant
Urse Auto Group
05.2001 - 11.2014
10 years Certified Chrysler Dodge Jeep Ram sales Consultant
Sales Consultant
Len Stoler Auto
Bachelor - Communication And Public Relations
Fairmont State University
Associate Of Baccalaureate Studies - General Studies
Cecil Community College
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