Earl Hill
Alpharetta,GA
Summary
Detail-oriented Server with extensive experience in high-volume steakhouse environments. Skilled in taking accurate orders and upselling menu items to enhance customer satisfaction. Collaborated with kitchen staff for timely meal delivery and addressed guest inquiries professionally. Operated POS systems for order entry and cash handling, while training new team members to uphold service standards.
Overview
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Server
H&W Steakhouse
Peachtree Corners, Georgia
10.2024 - Current
- Greeted steakhouse guests and presented menus with polished, attentive service.
- Took food and drink orders accurately while upselling menu items to enhance guest experience.
- Took orders from customers accurately and in a timely manner.
- Delivered meals and beverages promptly while coordinating with kitchen staff.
- Coordinated with hosts, bussers, and kitchen staff to ensure seamless service and timely order delivery.
- Explained menu specials, cuts, and preparation styles to guests.
- Demonstrated enthusiasm and in-depth knowledge of restaurant menu to engage guests and facilitate informed choices.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Lucis Steakhouse
Alpharetta, GA
08.2022 - 07.2024
- Provided exceptional service to high volume of daily customers.
- Delivered meals and beverages promptly while coordinating with kitchen staff
- Took orders from customers accurately and in a timely manner.
- Greeted steakhouse guests and presented menus with polished, attentive service.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Assisted in training new servers.
Server
Rays at killer creek
Alpharetta, GA
10.2020 - 06.2022
Server
Oak Steakhouse
Alpharetta, GA
09.2017 - 01.2020
Education
Business Administration And Management
South Eastern Oklahoma State University
Durant, OK 08.2011 - 01.2013
Skills
- Point of sale systems
- Order precision
- Menu expertise
- Customer service
- Upselling strategies
- Table service
- Guest engagement
- Communication effectiveness
- Team cooperation
- Detail orientation
- Problem resolution
- Event coordination
- Work ethic
Timeline
Server
H&W Steakhouse
10.2024 - Current
Server
Lucis Steakhouse
08.2022 - 07.2024
Server
Rays at killer creek
10.2020 - 06.2022
Server
Oak Steakhouse
09.2017 - 01.2020
Business Administration And Management
South Eastern Oklahoma State University
08.2011 - 01.2013