Earl Miller
Atlanta,GA
Summary
Dedicated food service worker with a strong focus on customer satisfaction, food safety, and operational efficiency. Proven ability to enhance dining experiences through effective communication and attention to detail.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Food Service Worker
SeCo Brands LLC
Atlanta, GA
08.2022 - Current
- Prepared and assembled food items quickly, ensuring freshness and quality for customer satisfaction.
- Operated food service equipment and maintained cleanliness standards in accordance with health regulations.
- Monitored inventory levels, assisting in stock management to optimize supply chain efficiency.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Tool Rental Associate
Home Depot
Atlanta, GA
06.2017 - 08.2022
- Assisted customers in selecting, renting, and returning tools, ensuring equipment availability and satisfaction.
- Conducted regular inventory checks, maintaining accurate stock levels of rental tools and accessories.
- Demonstrated proper tool usage and safety protocols to customers, enhancing user confidence and compliance.
- Trained new associates on rental processes, tools maintenance, and customer service best practices.
- Resolved customer inquiries and issues promptly, improving overall service quality and retention rates.
- Performed routine maintenance on rental tools to guarantee their safety and reliability for each user.
Sales Associate
Kroger
Decatur, GA
11.2015 - 05.2017
- Enhanced customer satisfaction through effective communication and problem-solving skills.
- Managed inventory levels to ensure product availability and reduce stockouts.
- Trained new employees on store policies, procedures, and customer service techniques.
- Assisted in merchandising strategies to optimize product displays and drive sales.
Sale Manager
Heliotrope LLC
Decatur, GA
12.2011 - 02.2015
- Led sales team to exceed quarterly targets through strategic planning and execution.
- Developed and implemented training programs to enhance team performance and product knowledge.
- Analyzed market trends to identify new business opportunities and refine sales strategies.
- Fostered relationships with key clients, ensuring high levels of customer satisfaction and retention.
- Increased sales revenue by developing and implementing effective sales strategies.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Specimen Processor
Quest Diagnostics
Atlanta, GA
1996 - 2011
- Process specimens for laboratory analysis following established protocols and safety guidelines.
- Ensure accurate labeling and tracking of samples throughout processing workflow.
- Operate and maintain laboratory equipment to uphold quality assurance standards.
- Collaborate with team members to optimize specimen handling efficiency and accuracy.
Restaurant Supervisor
Del Taco
Jonesboro, GA
06.1984 - 06.1995
- Trained and mentored staff to enhance performance and customer satisfaction.
- Implemented process improvements, reducing wait times and increasing service speed.
- Managed inventory control, ensuring optimal stock levels and minimizing waste.
- Enforced health and safety standards, maintaining compliance with regulations.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Coordinated staff schedules to optimize labor efficiency during peak hours.
Education
Bachelor of Arts - Music Performance
Clayton State University
Morrow, GA06-1998
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong communication skills
- Attention to detail
- Safe food handling
- Food preparation
- Complex Problem-solving
- Heavy lifting capacity
- Food storage practices
- Equipment maintenance
- ServSafe certification
- Food presentation techniques
- Cleaning and sanitation
- Problem-solving
- Cash register operation
- Inventory control
Accomplishments
- Supervised team of 17 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 17 staff members.
- Collaborated with team of 17 in the development of Process Improvement to access Sigma 6
Certification
- Certified Jamba Barista, Jamba SE Co Brand Franchise - Current
Languages
Spanish
Limited Working
Timeline
Food Service Worker
SeCo Brands LLC
08.2022 - Current
Tool Rental Associate
Home Depot
06.2017 - 08.2022
Sales Associate
Kroger
11.2015 - 05.2017
Sale Manager
Heliotrope LLC
12.2011 - 02.2015
Restaurant Supervisor
Del Taco
06.1984 - 06.1995
Specimen Processor
Quest Diagnostics
1996 - 2011
Bachelor of Arts - Music Performance
Clayton State University