Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Earl Myers

Earl Myers

Professional
Morganton,NC

Summary

Motivated Office Manager with over 18 years of healthcare experience in a fast-paced, team-based environment. Driven to exceed and build long term relationships with customers. Delivers positive experiences through high-quality customer care.

Overview

29
29
years of professional experience

Work History

Detention Officer

Burke County Sheriff Department
Morganton, NC
06.2018 - 05.2021
  • Supervised detainee activities to ensure compliance with facility regulations.
  • Conducted thorough searches of individuals and property for contraband items.
  • Implemented safety protocols to maintain a secure environment for staff and detainees.
  • Coordinated transport of detainees to court appearances and medical appointments.

Lab Assistant

Frye Hospital
Hickory, NC
12.2025 - Current
  • Assisted in preparation and analysis of laboratory samples, ensuring adherence to safety protocols.
  • Maintained and calibrated laboratory equipment to ensure optimal performance and accuracy.
  • Supported research projects by compiling data and preparing reports for senior staff review.
  • Trained new lab personnel on standard operating procedures and safety regulations.

Owner Operator

J&M Elite CLeaning Service LLC
Morganton, NC
02.2021 - Current
  • Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
  • Developed and implemented operational strategies to optimize workflow and reduce costs.
  • Managed inventory control processes, ensuring accuracy and timely restocking of supplies.
  • Trained and mentored staff on best practices, enhancing team performance and productivity.

Office Manager

Dr Strother's Office
Morganton, North Carolina
02.2013 - Current

Monitor the facility to ensure that it remains safe, secure, and well maintained.

Prepare and review operational reports and schedules to ensure accuracy and efficiency.

Operate telephones switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Transmit information or documents to customers electronically.

Hear and resolve complaints from customers or the public.

Schedule appointments and maintain and update appointment calendars.

File and maintain Records.

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Analyze Data to determine answers to questions from customers or members of the public.

HCT Tech

Fresenius Medical Care And Dialysis
Morganton, NC
03.2023 - 12.2025
  • Diagnosed and repaired technical issues in equipment to ensure optimal performance.
  • Conducted routine maintenance on machinery, reducing downtime and enhancing operational efficiency.
  • Collaborated with team members to streamline workflows and improve service delivery.
  • Mentored junior technicians on best practices and troubleshooting techniques to foster skill development.

Office Manager

Zen Pschy Sevices
Morganton, NC
05.2020 - 08.2022
  • Managed daily office operations, ensuring efficient workflow and adherence to procedures.
  • Coordinated appointment scheduling and patient communication, enhancing office efficiency and client satisfaction.
  • Oversaw inventory management, implementing tracking systems to streamline supply ordering processes.
  • Developed office policies and procedures, promoting a structured environment for staff and patients.

CNA

Broughton Hospital
Morganton, NC
08.2000 - 10.2015
Complete physical checks and monitor patients to detect unusual or harmful behavior and report observations to professional staff.

Record and maintain patient information, such as vital signs, eating habits, behavior, progress notes, treatments, or discharge plans.

Work as a part of a team that include psychiatrist, psychologist, psychiatric nurses, or social workers.

Provide mentally impaired or emotionally disturbed patients with some routine physical, emotional, psychological, or rehabilitation care under the direction of nursing or medical staff.

Organize, supervise, or encourage patient participation in social, educational, recreational activities.

Aid Patients in becoming accustomed to hospital routine.

Participate in recreational activities with patients, including card games, sports, or television viewing.  

Complete administrative task, such as entering orders into the computer, answering telephones, or maintaining medical or facility information.

Interview patients upon admission and record information.

911 Dispatcher

Lenoir City Police Department
Lenoir, NC
04.1997 - 06.2000
Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service a, ambulance service, information and after hours calls for departments within a city.

Determine response requirements and relative priorities of situation, and dispatch units in accordance with established procedures.

Record Details of calls, dispatches and messages.

Enter, update, and retrieve information from teletype networks and computerized data system regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.

Maintain access to, and security of, highly sensitive materials.

Observe alarm register rand scan maps to determine whether a specific emergency is in the dispatch service area.

Education

Associate of Arts - Criminal Justice

Winston-Salem State University Football Field
Winston-Salem, NC
2001

Skills

  • Exceptional workflow management
  • Trusted key holder
  • Creative problem solver
  • MS Windows proficient
  • Quick learner
  • Local/state health laws knowledge
  • Credit card processing
  • Multi-line phone talent
  • Mediation capability
  • Medical terminology knowledge
  • Exceptional communication skills
  • Extremely organized
  • Conflict resolution
  • Powerful negotiator
  • Strong verbal communication
  • Team leadership
  • Self-motivated
  • Exceptional communication skills

Timeline

Lab Assistant

Frye Hospital
12.2025 - Current

HCT Tech

Fresenius Medical Care And Dialysis
03.2023 - 12.2025

Owner Operator

J&M Elite CLeaning Service LLC
02.2021 - Current

Office Manager

Zen Pschy Sevices
05.2020 - 08.2022

Detention Officer

Burke County Sheriff Department
06.2018 - 05.2021

Office Manager

Dr Strother's Office
02.2013 - Current

CNA

Broughton Hospital
08.2000 - 10.2015

911 Dispatcher

Lenoir City Police Department
04.1997 - 06.2000

Associate of Arts - Criminal Justice

Winston-Salem State University Football Field