Earle Tasse
Tampa,FL
Summary
Reliable professional with hands-on experience managing business operations and and resolving client concerns. Skilled in providing exceptional customer service, and communication skills across various platforms.
Overview
20
20
years of professional experience
Work History
Household Manager
Self-employeed
02.2021 - Current
- Scheduled appointments for medical, dental, and self-care needs.
- Managed financial operations for household.
- Facilitated transportation for family members.
- Oversaw maintenance projects to address necessary repairs or desired improvements promptly.
- Sought resources and opportunities for professional development to enhance skills and knowledge online.
Cable Installation Technician
Kablelink
10.2014 - 11.2020
- Maintained company vehicle, equipment and insurance
- Worked independently to diagnose and address client concerns
- Communicated with customers in person and over the phone, as well as through text and email
- Collaborated with other workers and customers to resolve issues.
- Built rapport with clients during in-home visits
Owner/Operator
Waterscapes by Design
08.2004 - 05.2012
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Trained and motivated employees to perform daily business functions.
- Supervision of 6 employees
- Maintained accurate account ledgers
- Efficiently scheduled and routed appointments
- Assessed client needs and created proposals accordingly.
Education
Computer Applications Development
Certificate of Technical Studies - Solar Voltaic And Electrical
Erwin Technical Center
Tampa, FL05.2014
Skills
- Customer Service
- Computer Proficiency
- Service Upselling
- Time Management
- Multitasking Abilities
- Typing Speed of 40 WPM
- Teamwork and Collaboration
- Problem Resolution
Timeline
Household Manager
Self-employeed
02.2021 - Current
Cable Installation Technician
Kablelink
10.2014 - 11.2020
Owner/Operator
Waterscapes by Design
08.2004 - 05.2012
Computer Applications Development
Certificate of Technical Studies - Solar Voltaic And Electrical
Erwin Technical Center
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