Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Earlene Draher

Cathedral City,CA

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Bank teller 2 position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Bank Teller 2

First Interstate Bank
06.2022 - 05.2023
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Provided customer records, account statements and copies of checks.

Bookkeeper/Administrative Assistant

The Corner Store
06.2008 - 05.2021
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Generated detailed financial reports for management review, .
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Maintained and processed invoices, deposits, and money logs.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Managed vendor relationships and negotiated contracts to obtain best prices and value for money.

Education

High School Diploma -

Kailua High School
Kailua, HI
09.1970

Skills

  • Data Inputting
  • Deposit and Withdrawal Management
  • Customer Needs Assessment
  • Financial Transactions
  • Money Handling
  • Customer Relationship Management
  • Cash Counting
  • Balance Transfers
  • Cash Handling Expertise
  • Teller Support
  • Upselling Skills
  • Positive Attitude

Additional Information

I did some volunteering with the food bank in Lapine, Or. Also with the muscular dystrophy (my brother had this disease)

Timeline

Bank Teller 2

First Interstate Bank
06.2022 - 05.2023

Bookkeeper/Administrative Assistant

The Corner Store
06.2008 - 05.2021

High School Diploma -

Kailua High School

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Earlene Draher