Earneshia Smith
Memphis,TN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Security Officer
Imperial Security, INC
Memphis, TN
02.2024 - 06.2024
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Monitored surveillance cameras and responded to suspicious activity.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
Housekeeping
Marriott
Memphis, TN
08.2021 - 01.2024
- Performed light housekeeping duties such as dusting, vacuuming, laundry.
- Coordinated with housekeeping staff regarding room availability and status changes.
- Assisted guests with any questions or requests regarding housekeeping services.
- Helped maintain a clean environment by performing light housekeeping duties.
- Performed light housekeeping tasks including laundry and cleaning.
- Stocked linen closets with amenities for housekeeping staff.
- Performed light housekeeping tasks like laundry, vacuuming and dusting.
Sales Representative
ASI Customer Service
Memphis, TN
05.2017 - 07.2021
- Analyzed customer feedback to improve products and services.
- Generated new sales leads through cold calling and networking activities.
- Researched competitors' products, prices, and sales techniques.
- Provided technical support for customers using the company's products or services.
- Developed and maintained relationships with customers to ensure repeat business.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed key customer relationships to increase sales.
Education
Associate of Business Administration - Business Administration
Miller Motte Education
Chattanooga, TN08-2022
High School Diploma -
Wooddale High School
Memphis05-2016
Skills
- Microsoft Office/Word
- Self Motivator
- Attentive and Detail Oriented
- Flexible and Adaptability
- Sales Support
- Customer Relations
- Performance Improvement
- Goal-oriented mindset
- Active Listening
- Professionalism
References
References available upon request.
Timeline
Security Officer
Imperial Security, INC
02.2024 - 06.2024
Housekeeping
Marriott
08.2021 - 01.2024
Sales Representative
ASI Customer Service
05.2017 - 07.2021
Associate of Business Administration - Business Administration
Miller Motte Education
High School Diploma -
Wooddale High School
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