Summary
Overview
Work History
Education
Skills
Timeline
Generic

Earnest Taylor

Irondale

Summary

Dynamic and adaptable professional with extensive experience in customer service and sales, recognized for exceptional communication and leadership abilities that consistently yield solutions enhancing customer satisfaction.

Overview

40
40
years of professional experience

Work History

Equipment recovery team

Alcorn Legacy
Birmingham
11.2023 - 11.2024
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Sales Supervisor

Bright House Networks
Birmingham
05.1985 - 06.2016
  • Supervised sales team to enhance customer service and satisfaction.
  • Trained staff on product knowledge and effective sales techniques.
  • Coordinated inventory management to ensure product availability.
  • Developed promotional strategies to increase product visibility and sales.
  • Implemented training programs focused on skill development and engagement.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Processed cash, credit and check transactions with POS system and cash register.

Education

Associate of Arts - Physical Education And Coaching

Lawson State University
2900 Wilson Road
05-1980

Skills

  • Customer service
  • Troubleshooting techniques
  • Inventory management
  • Sales strategies
  • Equipment recovery
  • Customer relationship management

Timeline

Equipment recovery team

Alcorn Legacy
11.2023 - 11.2024

Sales Supervisor

Bright House Networks
05.1985 - 06.2016

Associate of Arts - Physical Education And Coaching

Lawson State University

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