Earnestine Gray
West Allis
Overview
45
45
years of professional experience
Work History
Receptionist
Senior Community Service Employment Program
West Allis
07.2022 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments and meetings for management team.
- Compiled data from various sources into organized reports for management review.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Intake Specialist
Community Advocates
Milwaukee
01.2011 - 09.2021
- Prepared patients for self-management and decision-making responsibilities.
- Addressed and resolved client concerns or complaints related to the intake process.
- Conducted initial risk assessments to identify any immediate concerns or needs for intervention.
- Coordinated the intake process, ensuring all required documentation was collected and processed.
Apartment Manager
Frances Robinette
Milwaukee
05.1980 - 09.2021
- Collected rent payments from residents in accordance with lease agreements.
- Managed and oversaw operations, maintenance and administration of properties.
- Conducted on-site inspections of apartments for maintenance and safety issues.
- Performed regular walkthrough of each unit to identify potential issues or hazards that require attention.
- Maintained accurate records of rent payments, leases, and other documents related to tenants.
- Organized move-in and move-out procedures for new or departing tenants.
- Responded promptly to emergency maintenance requests from tenants 24 hours a day 7 days a week as needed.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Senior Meal Site Supervisor
SDC Services
Milwaukee
04.1989 - 01.2001
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Performed variety of duties related to food service.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Served meals to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
Education
Cosmetology
IM Beauty School
Milwaukee, WI01-1978
High School Diploma -
Lake High School
Lake, MS01-1973
Skills
- Customer service
- Telephone etiquette
- Appointment scheduling
- Data entry
- Office organization
- Conflict resolution
Timeline
Receptionist
Senior Community Service Employment Program
07.2022 - Current
Intake Specialist
Community Advocates
01.2011 - 09.2021
Senior Meal Site Supervisor
SDC Services
04.1989 - 01.2001
Apartment Manager
Frances Robinette
05.1980 - 09.2021
Cosmetology
IM Beauty School
High School Diploma -
Lake High School