Shannon DiFilippo
Steubenville,Ohio
Summary
Innovative professional exceptionally well-versed in communication and team building. Knowledgeable in medical terminology and prescription laws. Ready to bring 20 years of relevant work experience to new position.
Overview
19
19
years of professional experience
Work History
Medical Office Assistant
Weirton Medical Physician Practices
Follansbee, WV
08.2015 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Entered procedure codes and diagnosis codes into medical billing software.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Used MicroMD to schedule appointments for doctor visits and procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled surgeries for multiple surgeons and booked operating rooms.
- Received, recorded and filed medical payments by check, cash and credit card.
- Answered phone calls and messages for 6-physician Family Practice medical facility, scheduling appointments and handling patient inquiries
Medical Office Assistant
Trinity Health Systems
Steubenville, OH
11.2004 - 05.2015
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Entered procedure codes and diagnosis codes into medical billing software.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
- Received, recorded and filed medical payments by check, cash and credit card.
- Answered phone calls and messages for 7-physician Family Practice medical facility, scheduling appointments and handling patient inquiries
Medical Office Assistant
Dr.Charles Capito
Weirton, WV
06.2002 - 11.2004
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Entered procedure codes and diagnosis codes into medical billing software.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Used MicroMD to schedule appointments for doctor visits and procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
- Received, recorded and filed medical payments by check, cash and credit card.
- Contacted patients regarding unpaid and underpaid accounts to resolve issues.
Education
Certification of Phlebotomy - Phlebotomy
Pittsburgh Phlebotomy
Pittsburgh, PA05.1994
High School Diploma -
Steubenville High School
Steubenville, OH06.1992
Skills
- Medical Recordkeeping
- Customer Service
- Administrative Tasks
- Advising Patents
- Detail-Oriented
- CPR Certified
- Taking Client Histories
- Critical Thinking
- Verbal and Written Communication
- Medical Report Preparation
- Time Management
- Organization and Time Management
- Medical Charting
- Data Entry Software
- Problem Solving
- Appointment Scheduling
- Collaboration and Teamwork
- Referral Verification
- Medical Records Verification
- Prescription Refills
- Medical Coding
- Payment Scheduling and Collection
- Relationship Building
- Documentation Review
- Regulatory Documentation
- Data Entry
- Patient Health Information Access
- Staff Leadership
- CPT Coding
- Calendar and Appointment Management
- Payment Plan Options
- Scheduling Tests and Procedures
- Patient Interviews
- Mail Distribution
- Patient Eligibility Requirements
- Data Management
- HIPAA Compliance
- Office Management
- Cash Handling
- Office Coordination
- Outpatient Procedures
- Pharmacy Correspondence
- Flexible Schedule
- Maintaining Financial Records
- EHR Software
- Patient Referral
- Adaptable and Flexible
- Insurance Authorizations
- Computer Proficiency
Timeline
Medical Office Assistant
Weirton Medical Physician Practices
08.2015 - Current
Medical Office Assistant
Trinity Health Systems
11.2004 - 05.2015
Medical Office Assistant
Dr.Charles Capito
06.2002 - 11.2004
Certification of Phlebotomy - Phlebotomy
Pittsburgh Phlebotomy
High School Diploma -
Steubenville High School