Summary
Overview
Work History
Education
Skills
Timeline
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Ebenezer Kamga

Round Rock,TX

Summary

I am tenacious, meticulous, detail-oriented, and a dedicated team player. I am prepared to take on any task assigned to me and collaborate effectively with team members to achieve collective goals. I possess the ability to handle multiple projects simultaneously with a high degree of accuracy. As an organized and dependable candidate, I excel at managing multiple priorities with a hardworking mindset. My extensive experience in working with diverse personalities has enabled me to develop strong collaborative relationships. I am eager to follow instructions and continuously learn to enhance my skills.

Overview

9
9
years of professional experience

Work History

Sales Advisor

Best Buy
04.2022 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.

Audio Visual Technician

Deeper Christian Life Ministry
01.2016 - Current
  • Set up projectors, laptops and microphones for live presentations.
  • Tested and calibrated audio and visual equipment to verify proper operation.
  • Managed cables and power distribution systems effectively to maintain a neat appearance while ensuring safety.
  • Optimized sound quality by conducting thorough sound checks prior to each event start time.
  • Trained event staff on proper use of audio and visual equipment.
  • Collaborated with event planners to determine appropriate audiovisual solutions, resulting in successful events.
  • Programmed and operated audio-visual equipment to support seamless live events.
  • Trained junior technicians on proper setup, operation, and maintenance of audiovisual systems, improving overall team efficiency.


Sales Associate

Best Buy
06.2019 - 10.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

Harmony Science Academy - Pflugerville
Pflugerville, TX
05.2019

Skills

  • Sales experience
  • Customer service experience
  • Objection handling
  • Coaching and Mentoring
  • Complex Problem-Solving
  • Product and service knowledge
  • Personnel Training
  • Systems and software expertise
  • Multitasking Abilities
  • Cash Handling

Timeline

Sales Advisor

Best Buy
04.2022 - Current

Sales Associate

Best Buy
06.2019 - 10.2020

Audio Visual Technician

Deeper Christian Life Ministry
01.2016 - Current

High School Diploma -

Harmony Science Academy - Pflugerville
Ebenezer Kamga