Ebone' Hill
Athens,GA
Summary
Detail-oriented and compassionate healthcare and customer service professional with extensive years of experience in healthcare and customer service settings. Seeking to contribute strong administrative and patient care skills to enhance the efficiency and quality of patient services
Overview
9
9
years of professional experience
Work History
Front Office Assistant
Piedmont Heart Institute
Athens, Georgia
03.2023 - Current
- Schedule appointments and check patient in and out of the office
- Insurance verification
- Collect Copayments.
Medical Office Assistant/Pre Surgical Testing Scheduler
Northeast Georgia Health
Gainesville/Winder/Bethlehem, Georgia
03.2015 - 12.2023
- Used Epic to schedule appointments and check patients in and out of the office
- Verified insurance plans
- Collected co payments and balanced daily deposits and credit payments
- Managed patient registration process, confirmed data accuracy and completeness
- Followed physician's orders and availability calendar to schedule tests and surgical procedures
- Updated patient records to reflect upcoming surgeries and medical histories and arranged pre-operative and post-operative appointments for surgical patients
- Conducted pre-surgical telephone interviews.
Registration Clerk
Clarke County Health Department
Athens, Georgia
06.2020 - 07.2023
- Scheduled appointments
- Educated patients on the Covid19 vaccinations
- Accurately entered patient demographic and insurance information into the company's computer system using VRAS and GRITS.
Education
Information Technology Security Administration -
My Computer Career
Raleigh, North Carolina01.2022
Technical Diploma in Medical Office Assisting -
Ashworth College
Norcross, Georgia01.2007
Skills
- Appointment Setting
- File Maintenance
- Document Control
- Word Processing
- Scheduling and calendar management
- Problem-solving skills
- Time Management
- Cash Handling
- Data Entry
- Insurance Verification
- Administrative Skills
- Listening Skills
- Medical Terminology
Other
- First Aid, CPR and BLS Certification- 07/2023-07/2025
- Proficient in medical terminology and electronic health records
- Strong organizational and multi-tasking abilities
- Excellent communication and Interpersonal skills with strong attention to detail and accuracy
- Ability to handle patient inquiries and maintain confidentiality
- Familiarity with office software: MS Office, Epic, eClinical Works, Scheduling software, VRAS and GRITS
References
Available upon request
Timeline
Front Office Assistant
Piedmont Heart Institute
03.2023 - Current
Registration Clerk
Clarke County Health Department
06.2020 - 07.2023
Medical Office Assistant/Pre Surgical Testing Scheduler
Northeast Georgia Health
03.2015 - 12.2023
Information Technology Security Administration -
My Computer Career
Technical Diploma in Medical Office Assisting -
Ashworth College
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