Tina Meyers

• Managed patient scheduling and appointment coordination for to optimize front office efficiency.
• Provided exceptional customer service while addressing patient inquiries and concerns promptly.
• Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
• Directed phone inquiries, answered customer questions, and scheduled appointments.
• Reviewed and updated customer information in database for accuracy.
• Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
• Supported staff members with administrative tasks, improving productivity across various departments.
• Contributed to positive first impression of office by greeting visitors warmly and professionally.
• Enhanced patient experience by providing helpful information and answering queries with empathy and compassion.
• Updated client databases regularly while maintaining accuracy in contact details comprehensively.
• Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
• Streamlined office operations for increased efficiency through effective organizational tasks such as filing, scheduling, and data entry.
• Improved office ambiance and visitor comfort by maintaining clean and organized reception area.
• Improved patient satisfaction with courteous and efficient handling of appointment scheduling.

Obtained prior authorizations for patients testing and procedures.

Worked with providers to be sure proper documentation and records were obtained and sent to insurance companies to obtain approval.

Notified patients and providers if testing/ procedures were not approved and worked with insurance companies to obtain any additional information required.