Experienced and reliable professional with a strong background in habilitation care related roles. Proficient in administration with exceptional interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Direct Service Provider
ACCEL
Phoenix, AZ
04.2024 - Current
Provided training and supervision of direct care staff.
Facilitated team building activities among direct care staff members.
Monitored staff's performance to ensure that quality standards were met.
Receptionist
ACCEL
Phoenix , AZ
01.2018 - Current
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Performed clerical duties such as emailing, scanning, and faxing.
Coordinated group activities for clients and staff via Zoom.
Greeted visitors and provided them with assistance.
Dispatched transportation for clients.
Organized and maintained filing systems.
Habilitation Care Provider
Arion Care Solutions
Glendale, AZ
01.2015 - Current
Assisted with daily living activities, such as bathing, dressing, grooming, toileting, and meal preparation.
Supported total well-being by planning social and physical activities that are tailored to their individual needs and interests.
Administered medications and monitored blood sugar levels.
Transported client to medical appointments or other errands as needed.
Developed behavior management strategies to support their physical and emotional expression.
Care Provider
Aztec Group Home
Glendale , AZ
10.2017 - 05.2018
Administered medications.
Maintained daily living standards by assisting with personal hygiene needs.
Developed trusting relationships with clients through active listening skills and compassionate understanding of individual needs.
Participated in recreational activities with clients.