Summary
Overview
Work History
Education
Skills
Timeline
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Eboni Dantzler

Centralia,IL

Summary

Seasoned professional with a proven track record in transportation and customer service, exemplified during tenure at Scr-beaconmobilty. Mastered route management and GPS navigation, ensuring timely and safe deliveries. Demonstrated exceptional customer service, building trust and reliability. Skilled in vehicle inspection and safety management, maintaining a clean driving record. Achieved significant client satisfaction through proactive communication and personalized service.

Overview

17
17
years of professional experience

Work History

Driver

Scr-beaconmobilty
08.2024 - 10.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Provided reliable transport services for special needs students in the CPS system.

Delivery Driver

Quote Delivery Service
05.2021 - 06.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Home Health Caregiver

Dors
02.2019 - 03.2021
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
  • Provided mobility assistance such as walking and regular exercising.
  • Provided physical assistance for mobility, promoting independence and safety in the home environment.
  • Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.

Concessions Cashier/ Manager

Toyota Park/ Seat Geek Stadium
04.2008 - 07.2018
  • Improved customer satisfaction by providing efficient and friendly service at the concession stand.
  • Responded to customer complaints to help resolve issues.
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Operated POS systems proficiently for accurate order processing and payment collection.
  • Supported team members with various needs depending on customer influx and demand.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained clean, organized workspace according to operational standards.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Communicated stand offerings and answered guest questions regarding orders.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Collaborated with team members to ensure smooth operations during high-volume periods.
  • Adhered to alcohol service policies and procedures.
  • Handled cash transactions accurately, ensuring proper accounting and minimal discrepancies.
  • Promoted upselling of concession items, resulting in increased revenue for the company.
  • Corrected order issues, provided refunds, and replaced items.

Driver

Sertoma Speech And Hearing Center
09.2013 - 10.2015

Guaranteed safe commute of mentally ill clients from home to work.

Conducted lunch duties.

Managed logistics of client transport for organized outings.

Education

Highschool Diploma -

Corliss Highschool
821 E 103rd St, Chicago IL
06.2002

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route management

Timeline

Driver

Scr-beaconmobilty
08.2024 - 10.2024

Delivery Driver

Quote Delivery Service
05.2021 - 06.2024

Home Health Caregiver

Dors
02.2019 - 03.2021

Driver

Sertoma Speech And Hearing Center
09.2013 - 10.2015

Concessions Cashier/ Manager

Toyota Park/ Seat Geek Stadium
04.2008 - 07.2018

Highschool Diploma -

Corliss Highschool
Eboni Dantzler