Terrence Griffin
Maricopa,AZ
Summary
Dynamic store manager with a proven track record of excelling in inventory management and delivering exceptional customer service. Skilled in service scheduling and repair recommendations, I consistently exceed sales goals while fostering a motivated team environment. My personable approach ensures customer satisfaction and loyalty.
Overview
23
23
years of professional experience
Work History
Store Manager
Big O Tires
Maricopa, AZ
08.2010 - Current
- Communicate repair needs to customers
- Track sales, inventory and service window for all vehicles
- Recommend maintenance and repair services based on inspection findings
- Deliver exceptional service while ensuring customer wait times are minimized
- Maintain detailed service records and handle basic administrative duties
Sales & Leasing Associate
Rent-A-Center
Moreno Valley, CA
06.2004 - 08.2008
- Met and exceeded individual sales goals through consultative selling
- Provided personalized product recommendations based on customer needs
- Maintained accurate transactions using POS systems
- Ensure merchandise was properly displayed, secured and stocked
Sales Associate
Sears
Moreno Valley, CA
01.2002 - 06.2004
- Delivered exceptional customer service in a fast-paced retail environment
- Assisted customers with product selection and purchasing decisions
- Maintained clean, organized displays and met sales targets consistently
Education
Some College (No Degree) - Fire Technology
Riverside Community College
Skills
- Inventory management
- Sales tracking
- Personable customer service
- Service scheduling
- Repair recommendations
- Team leadership
- Negotiation and upselling
- Automotive technician
Accomplishments
- All Time Sales Record: $104,984.46
- All Time Sales Record: Three Million Dollar Club ($3,200,000)
Timeline
Store Manager
Big O Tires
08.2010 - Current
Sales & Leasing Associate
Rent-A-Center
06.2004 - 08.2008
Sales Associate
Sears
01.2002 - 06.2004
Some College (No Degree) - Fire Technology
Riverside Community College