Ebonie Williams
Meriden
Summary
Compassionate Human Services Professional with expertise in trauma-informed care coordination and crisis response. Proven ability to build trusting relationships while supporting families through home visits and collaboration with community partners. Committed to empowering individuals toward long-term stability and well-being.
Overview
10
10
years of professional experience
Work History
Housing Specialist
Elm City Communities (Housing Authority)
12.2022 - Current
- Provide responsive and effective customer service to tenants and landlords.
- Assist with resolving housing concerns and coordinating necessary services.
- Process, organize, and file documents while consistently meeting strict deadlines.
Social Worker
State of Connecticut Department of Children & Families
09.2021 - 09.2022
- Conducted home visits to assess child safety and overall well-being.
- Maintained ongoing communication with medical and community providers to ensure children were up to date with care.
- Prepared legal documentation and participated in court hearings.
- Practiced intensive case management to meet the needs of families and children.
- Completed safety and risk assessments to determine appropriate interventions.
Re-Entry Case Manager
Community Partners in Action (WAIC)
06.2021 - 09.2021
- Managed caseloads of clients referred from parole, probation, and bail services.
- Assisted individuals with essential needs and personal goals for re-entry.
- Completed ASUS and LSI assessments and documented results in CDCS.
Life Skills Instructor
Ability Beyond
07.2015 - 06.2021
- Implemented assessment tools to evaluate client progress in achieving life skills goals.
- Collaborated with multidisciplinary teams to coordinate support services for clients' needs.
- Assisted clients with activities of daily living, including hygiene and household tasks.
- Assisted with developing individualized plans to help clients mee their goals
Education
Bachelor of Arts - Criminal Justice/Human Security, Psychology
University of Bridgeport
Bridgeport, CT12.2017
Skills
- Care Coordination & Case management
- Referrals and networking
- Customer service
- Problem-solving
- Team collaboration
- Efficient in Microsoft office
- Youth/Adult advocacy
- Life skills development
- Written communication
- Knowledge of Affordable Housing
- Trauma-informed care
Timeline
Housing Specialist
Elm City Communities (Housing Authority)
12.2022 - Current
Social Worker
State of Connecticut Department of Children & Families
09.2021 - 09.2022
Re-Entry Case Manager
Community Partners in Action (WAIC)
06.2021 - 09.2021
Life Skills Instructor
Ability Beyond
07.2015 - 06.2021
Bachelor of Arts - Criminal Justice/Human Security, Psychology
University of Bridgeport
Internship & Volunteer Experience
State of Connecticut Judicial Branch — Intern
09/2017 – 12/2017
- Supported Probation Officers with daily intakes for individuals new to the criminal justice system.
- Provided resources to clients in need of housing, food, and other essential services.
- Observed interviews conducted in domestic violence cases.
- Assisted with drafting warrants for probation violations.
- Practiced case management including documentation and client engagement.
New Haven City Hall — Intern
05/2012 – 06/2012
- Supported clients seeking employment by enrolling them into workforce programs.
- Distributed mental-health resource materials across the community.
- Conducted follow-up calls to keep clients engaged with services.
Local 713 Union Representative — Volunteer
09/2024 – Current
- Act as a liaison between union members and management to promote fair labor practices and effective communication.
- Maintain professionalism, confidentiality, and ethical standards in all representative duties
- Participate in grievance meetings, hearings, and investigatory interviews to support and defend members.