Ebony Bell
Dickson,TN
Summary
Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical facility. Excellent communications skills and empathetic nature enabled achievement of positive outcomes.
Overview
2
2
years of professional experience
Work History
Patient Access Registrar
Williamson Medical Center
04.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Accounts Receivable Specialist
Chancelight Behavioral Health And Education
08.2022 - 11.2022
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Performed targeted collections on past due accounts aged over [Number] days.
COVID-19 Screener
Meharry 12 South Community Clinic
09.2021 - 08.2022
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Oversaw in-person and curbside patient registration and processing.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Protected individual confidentiality as prescribed by local, state and federal mandates.
- Provided COVID-19 FAQs and educational material to patrons and employees.
Education
Diploma - Business Administration
Tennessee Technology Center At Dickson
Dickson, TN07.2003
Skills
- Electronic Health Records Systems
- Payment Processing
- Verifying Eligibility
- Patient Data Management Systems
- Demographics Information
Timeline
Patient Access Registrar
Williamson Medical Center
04.2023 - Current
Accounts Receivable Specialist
Chancelight Behavioral Health And Education
08.2022 - 11.2022
COVID-19 Screener
Meharry 12 South Community Clinic
09.2021 - 08.2022
Diploma - Business Administration
Tennessee Technology Center At Dickson
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