Tiffany Hardy
Punta Gorda,FL
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
4
4
years of professional experience
Work History
Patient Access Registrar
Parallon
07.2022 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
Pizza Hut Manager
Flynn Corp.
03.2020 - 05.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Recorded inventory sales into organization's weekly income report.
Education
Bachelor of Science - BSN in Nursing
State College of Florida, Manatee-Sarasota
Bradenton, FL05.2025
Skills
- Paging Systems
- Customer Satisfaction
- Collecting Co-Pays
- Electronic Health Records Systems
- Insurance Company Knowledge
- Payment Processing
Timeline
Patient Access Registrar
Parallon
07.2022 - Current
Pizza Hut Manager
Flynn Corp.
03.2020 - 05.2021
Bachelor of Science - BSN in Nursing
State College of Florida, Manatee-Sarasota
Similar Profiles
Michaela BallMichaela Ball
HIM Specialist at ParallonHIM Specialist at Parallon
Aric JohnsonAric Johnson
Financial Analyst - Delegated Credentialing at ParallonFinancial Analyst - Delegated Credentialing at Parallon
Tracie CondieTracie Condie
Team Lead Registrar at ParallonTeam Lead Registrar at Parallon
Daniel SeeDaniel See
Market Provider Engagement Manager at ParallonMarket Provider Engagement Manager at Parallon
Biston LawesBiston Lawes
Automotive Technician at Mavis TireAutomotive Technician at Mavis Tire