Results-driven Administrative Specialist specializing in parking management at Department of Homeland Security. Improved compliance by implementing Standard Operating Procedures and conducting thorough testing, leading to optimized resource allocation. Skilled in ChargePoint and document management systems, with a focus on time management and data analysis to enhance operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Specialist
Department of Homeland Security
Washington, USA
07.2015 - Current
Managed daily operations for parking, shuttle, and visitor services across three locations at Department of Homeland Security campuses, serving over 4,500 employees and various vehicles.
Spearheaded enhancements to parking management guidance system, ensuring compliance with congressional mandates through rigorous testing.
Conducted daily onsite evaluations of employee parking availability to optimize resource allocation.
Implemented Standard Operating Procedures for Parking and Electric Vehicle Charging Stations to standardize operations.
Collaborated with Federal agencies on parking procedures to improve overall functionality.
Executed parking space sharing authorization to maximize utilization at DHS facilities.
Transitioned GSA-managed parking facility to DHS and introduced a space sharing model for efficient space use at three locations.
Maintained accurate physical and digital records for parking department using document management system.
Education
High School Diploma -
THE VILLAGE LEARNING CENTER
Washington, DC
Skills
ChargePoint and Lenel expertise
Microsoft Office Suite proficiency
Parking management strategies
Standard operating procedures development
Time management skills
Document management systems
Data analysis techniques
Adobe Acrobat Pro skills
Maximo software proficiency
Certification
Defense Acquisition University – Contracting Officer Representative (COR), 01/01/24